Nicole Frederick
Internet Sales Consultant
Morris Smith Ford of Leavenworth
4501 South 4th Street
Leavenworth, KS 66048
464 Reviews
Write a ReviewDealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
464 Reviews of Nicole Frederick
October 29, 2024
This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls was the exterior A-pillar trim. Without having replacement parts on hand, they pulled the A-pillar trim knowing that 90% of the time (they admitted this) that the trim will break. They also "lost" my car several times over following few weeks as I tried to get updates on the various service items needing to be completed. By mid August I was finally able to get my car back. No loaner car, no apologies. And to top it off the A-pillar trim still wasn't available, so I had to drive off with a car that looks like ghetto trash. I was told "late October" for replacements to come in and they would call. It's now the end of October and I had to call them for an update. I'm now being told end of 2024 or early 2025 for the parts to come in and I'll have to drive around looking like trash until then. This dealership was already bad under Zeck, and now it's a complete mess. Don't buy from this dealer, and if for some reason you do I recommend avoiding their service group entirely. More
Other Employees Tagged: Nick Nava, Steve Courter, Cliff Henry, Cameron Decker, Nino Williams, Whitney Pakenham, Kenyatta Bradley, Robert Burns, Cole Tillotson
September 13, 2023
Zeck Ford has a huge selection of vehicles. I was just driving by and noticed, so i stopped in to look and found something that I liked! I’m glad Zeck has so many options to check out in person I was just driving by and noticed, so i stopped in to look and found something that I liked! I’m glad Zeck has so many options to check out in person! Ended up picking out an F-150 and I couldn’t be happier with the overall deal! Thank you guys and thank you, Robert for making this process easy to deal with! I appreciate your forwardness and honesty on the vehicle I chose! More
Other Employees Tagged: Nino Williams, Mike Amaral, Robert Burns
September 03, 2023
Jayden Brower is the man! He helped us get our new ride! We love it! Thanks again Zeck Ford. He helped us get our new ride! We love it! Thanks again Zeck Ford. More
Other Employees Tagged: Cameron Decker, Whitney Pakenham, Jayden Brower
June 21, 2023
Nicole , Steve & Brandon were excellent in the process of buying our Fiord Bronco Sport Out Banks. We will be back again ! buying our Fiord Bronco Sport Out Banks. We will be back again ! More
Other Employees Tagged: Steve Courter , Brandon in Finance
March 25, 2023
Quick process! Had the vehicles I was interested in ready to drive. 2 hours later- drove away with the vehicle. Cole was knowledgeable and made it a quick and easy Had the vehicles I was interested in ready to drive. 2 hours later- drove away with the vehicle. Cole was knowledgeable and made it a quick and easy appointment!! More
Other Employees Tagged: Cole Tillotson , Ryan O'Donnell
February 20, 2023
Great prices, super service, and a straight forward and honest buying experience. We drove from Indy, and could not ha e been happier. We’ll be checking their inventory first before making future purchas honest buying experience. We drove from Indy, and could not ha e been happier. We’ll be checking their inventory first before making future purchases. A fantastic family owned dealership. More
Other Employees Tagged: Cole Tillotson
February 11, 2023
Staff were great managing the shipment and delivery of my new Ford Lightning! I'd waited nearly two years and finally got the ability to order in October, with delivery now and I got to pick it up yesterday new Ford Lightning! I'd waited nearly two years and finally got the ability to order in October, with delivery now and I got to pick it up yesterday. Again the staff did a great job. More
Other Employees Tagged: Cliff Henry
January 05, 2023
I has an excellent buying experience. Dainan Swoop was my salesman, we was really good. They actually treated me with respect. No lies, pressure, no BS. Good folks, I would do it all over Dainan Swoop was my salesman, we was really good. They actually treated me with respect. No lies, pressure, no BS. Good folks, I would do it all over again. More
Other Employees Tagged: Sage Herrera, Dainan Swoope
December 22, 2022
The Zeck Ford sales associate, Dainan provided a first rate car buying experience. He answered my questions and responded to my concerns with honest integrity. I really had no intention to finalize a purc rate car buying experience. He answered my questions and responded to my concerns with honest integrity. I really had no intention to finalize a purchase upon our first meeting. However, Dainan allowed me to feel comfortable enough that doing so was the right decision for me to make. Within 4 hours, which included test drive, trade-in and financing, I was driving home in a wonderfully appointed, engineered and stylish Lincoln Aviator. Dainan was the point person managing this process and his efforts are greatly appreciated! More
Other Employees Tagged: Cameron Decker , Dainan Swoope
December 08, 2022
They do not charge over MSRP on their Vihicles and offer Blue Book value on Trades. The Sales team makes you feel like family. Great job. 5 stars 🌟. Thank you for our new 2022 F 250. Ford needs more Dea Blue Book value on Trades. The Sales team makes you feel like family. Great job. 5 stars 🌟. Thank you for our new 2022 F 250. Ford needs more Dealers like yours More
Other Employees Tagged: Cliff Henry, Whitney Pakenham, Kenyatta Bradley , Sage Herrera, Ryan O'Donnell, Corbin, Schwalm.