Nicolas Tapafua

It was my first oil service performed after purchasing the car from BMW. The appointment was timely and the detailed video file was sent my phone describing any findings which there were none- Customer the car from BMW. The appointment was timely and the detailed video file was sent my phone describing any findings which there were none- Customer service was good and I would recommend to anyone. Thanks! More

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As always, my experience was amazing. Each time I go in whether it’s just for an oil change or a major repair I am treated very well Each time I go in whether it’s just for an oil change or a major repair I am treated very well More

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My experience with this dealership was awesome! !!! Trent and Matt were very helpful and professional. Keep up the good work! You guys are awesome!!! !!! Trent and Matt were very helpful and professional. Keep up the good work! You guys are awesome!!! More

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We were met by a very energetic young man. Very courteous. Arriving in the showroom we were met by a very knowledgeable salesman by the name of Alex. All round excellent experience! Very courteous. Arriving in the showroom we were met by a very knowledgeable salesman by the name of Alex. All round excellent experience! More

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Trent Mendenhall is great! His focus on customer service is why I stay with BMW! His focus on customer service is why I stay with BMW! More

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Usually great, this time i did not like the swearing and loitering of employees out in the lobby/ waiting area loitering of employees out in the lobby/ waiting area More

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Best service department in Alaska! Trent is my service advisor he is professional, courteous and always there to help. The service department guys always take such good care of my Trent is my service advisor he is professional, courteous and always there to help. The service department guys always take such good care of my car and are there to get my questions or concerns answered. Highly recommend Thank you guys! Merry Christmas. More

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Great, honest and hospitality. They are super friendly and always helpful. I haven’t had a bad experience. They are super friendly and always helpful. I haven’t had a bad experience. More

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Every time that I bring my truck into BMW for service, I am beyond impressed. There are A LOT of dealerships in Anchorage who quite honestly, do not care one iota about their customers. They know that the am beyond impressed. There are A LOT of dealerships in Anchorage who quite honestly, do not care one iota about their customers. They know that there is nowhere else for them to go in order for them to get their vehicles serviced by their respective dealer. BMW of Anchorage is not one of those dealers. Even though I am getting my RAM truck serviced there, they always are there with a smile on their face and excellent service. It's got me thinking about a BMW for my next purchase! Thanks for being great and communicative! More

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That's really hard to do every time I walk in everyone's very friendly. And also, they take really good care of me. Make sure that everything is set.It's absolutely amazing very friendly. And also, they take really good care of me. Make sure that everything is set.It's absolutely amazing More

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