Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage
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Nicolas Tapafua

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Nicolas Tapafua

February 15, 2025

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"The service was outstanding! The staff were incredibly friendly and explained everything clearly, ensuring I understood the necessary repairs. I would definitely recommend them More

by thobson13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carberry and Trent

February 02, 2025

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Quick and efficient service. Service advisors are amazing and everyone is always very helpful. I've bought multiple cars from this dealership and don't have any desire to buy fro More

by Kam
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Recommend Dealer
Yes
Feb 03, 2025

BMW of Anchorage responded

Kam, thank you for your continued trust in BMW of Anchorage! We're delighted to hear that our team consistently provides quick and efficient service. We look forward to serving you again in the future!

January 29, 2025

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Quick scheduling and prompt service. Good job on same day drop off and pick up. More

by kabiekhoo
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Recommend Dealer
Yes
Jan 29, 2025

BMW of Anchorage responded

We appreciate you sharing your experience at BMW of Anchorage. It’s great to hear that scheduling was quick and the service was prompt. We look forward to assisting you again in the future!

January 27, 2025

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Easily the best service department customer service I have seen in ANY brand! Matthew in service made sure my parts were ordered and kept me informed at all times! Truly the bright spot of the BMW Team! More

by Weelspin
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carberry

Jan 28, 2025

BMW of Anchorage responded

Weelspin, it’s amazing to hear about your positive experience with Matthew and the service team. His dedication to keeping you informed and ensuring everything was taken care of reflects the high standard we strive for. Thank you for sharing your kind words, and we look forward to assisting you again at BMW of Anchorage!

January 25, 2025

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BMW always provides excellent service mechanical and personal. My service representative was professional and kind. They made sure my car was finished so I could be on time for my dental appointment. More

by brusslesmom
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Recommend Dealer
Yes
Jan 27, 2025

BMW of Anchorage responded

It's great to hear that you had such a positive experience! We’re glad your service representative was able to help you stay on track with your schedule. Thank you for sharing, and we look forward to serving you again in the future!

January 23, 2025

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Nico, excellent customer service all around. Always my pleasantries dealing this young man. Sustain your mannerism. More

by EJ
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Recommend Dealer
Yes
Jan 23, 2025

BMW of Anchorage responded

Thank you for the kind words about Nico and our team at BMW of Anchorage! We're delighted to hear that your experience with us has been consistently positive. We look forward to serving you again in the future!

January 20, 2025

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Do a good job in a timely manner and employees are friendly and helpful Easy to deal with More

by Cahannon
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Recommend Dealer
Yes
Jan 20, 2025

BMW of Anchorage responded

We appreciate you sharing your experience, Cahannon! It's great to hear that you found our team friendly and efficient. We look forward to helping you again in the future!

January 20, 2025

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I'm very happy at how fast and professional the advisor and tech were thanks More

by Bravens3289
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Recommend Dealer
Yes
Jan 20, 2025

BMW of Anchorage responded

We’re so glad to hear that you had a fast and professional experience with our team, Bravens! We appreciate your feedback and look forward to assisting you again in the future.

January 16, 2025

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My vehicle is always well taken care of here, the advisors are top notch and the techs know what they are doing. I love the text updates on my vehicle status and the video from the tech. This place f More

by Bea
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carberry

Jan 16, 2025

BMW of Anchorage responded

Bea, it’s so wonderful to hear that BMW of Anchorage has consistently taken great care of your vehicle! We’re thrilled that the personalized service, from the updates to the tech videos, makes you feel like part of the family. Thank you for sharing your experience, and we look forward to continuing to provide top-notch service on your future visits!

January 16, 2025

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Consistency , quality , professionalism , this is a solid dealership , from purchase to service it’s always the same. A quality interaction , a professional and knowledgeable staff, I feel guilty when my fri More

by darren
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carberry

Jan 16, 2025

BMW of Anchorage responded

Darren, it’s amazing to hear that your experiences with BMW of Anchorage have consistently been so positive! Your kind words about our professionalism and quality service mean a lot. We’re glad we could make such a strong impression, and we look forward to continuing to provide the excellent service you’ve come to expect.

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