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Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage
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Nicolas Tapafua

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
48 Reviews
5.0

48 Reviews

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48 Reviews of Nicolas Tapafua

November 19, 2024

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Everyone is always so nice and helpful! I have never had a bad experience at this dealership. More

by Kiristilwell85
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Recommend Dealer
Yes
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Nov 19, 2024

BMW of Anchorage responded

Kiristil, thank you for your kind words! We're thrilled to hear that you’ve consistently had a great experience at BMW of Anchorage. It’s always a pleasure to assist you, and we look forward to seeing you again soon!

November 17, 2024

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We as a family have purchased 3 BMWs and 3 other brand vehicles. I have purchased vehicles at other dealerships and gotten service at them in the past, there is no comparison! BMW service managers are s More

by Jomullen
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Recommend Dealer
Yes

Other Employees Tagged: David Billman, Nathaniel Carter , Trent Mendenhall

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Nov 18, 2024

BMW of Anchorage responded

Jomullen, we're delighted to hear that Trent and Nathan have made such a positive impact on your experience at BMW of Anchorage! It's fantastic to know our team has provided exceptional service for you and your family. Thank you for choosing us time after time!

November 16, 2024

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Appreciate the consistency and customer service provided by Trent. He is always the most knowledgeable and available. More

by debbieheinbockel
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Recommend Dealer
Yes

Other Employees Tagged: Trent and Alex

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Nov 18, 2024

BMW of Anchorage responded

Debbie, thank you for your kind words! We’re so glad to hear that Trent consistently provides you with knowledgeable and attentive service. We truly appreciate your trust and look forward to continuing to assist you!

November 15, 2024

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Alec Carney was very helpful in deciding what was best for me. He knew what was best for my car. More

by randson
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Recommend Dealer
Yes
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Nov 15, 2024

BMW of Anchorage responded

Randson, thank you for your great feedback! We’re so glad Alec was able to assist you in finding the best solution for your car. It’s fantastic to hear his expertise made a difference, and we look forward to serving you again at BMW of Anchorage!

November 12, 2024

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I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
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Recommend Dealer
Yes

Other Employees Tagged: Trent Mendenhall

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Nov 13, 2024

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 07, 2024

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The staff is very kind and helpful. Matt and Alex provide a great service experience. More

by guzmanak
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Recommend Dealer
Yes
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Nov 08, 2024

BMW of Anchorage responded

Thank you for your kind words! We’re thrilled to hear that Matt and Alex provided you with a great service experience. Our team works hard to ensure every visit is a positive one, and we look forward to helping you again soon!

November 05, 2024

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Always great, top notch, next level service and care. Matt sets the standard, provides education and goes above and beyond. More

by jameslarson88
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Recommend Dealer
Yes
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Nov 05, 2024

BMW of Anchorage responded

James, we're delighted to hear that Matt and the team at BMW of Anchorage provided you with exceptional service. Your feedback means a lot, and we're glad we could exceed your expectations! Until next time, we wish you safe travels.

November 02, 2024

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1st class product and 1st class service! Beyond my expectations. Exceptional attention to detail and care! More

by jcogdillsr
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Recommend Dealer
Yes

Other Employees Tagged: Trent Mindenhall

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Nov 04, 2024

BMW of Anchorage responded

It’s fantastic to hear about your experience! Thank you for sharing your kind words about the first-class product and service at BMW of Anchorage. We’re thrilled that we exceeded your expectations with our attention to detail and care. We look forward to assisting you again in the future!

November 02, 2024

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Very professional and caring of taking care of customers needs and concerns in a timely manner More

by sandy
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Recommend Dealer
Yes
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Nov 04, 2024

BMW of Anchorage responded

We appreciate you for sharing your experience, Sandy! It’s wonderful to hear that our team at BMW of Anchorage demonstrated professionalism and care in addressing your needs and concerns. Thank you for your kind words, and we look forward to seeing you again soon!

October 30, 2024

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Matt in service did an amazing job ensuring I got a good set of tires and an alignment. I even found out stuff I didn’t know! Awesome experience and amazing work! More

by Weelspin
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Recommend Dealer
Yes

Other Employees Tagged: Matt

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Oct 30, 2024

BMW of Anchorage responded

Thank you for your feedback! We're delighted to hear that Matt provided you with exceptional service at BMW of Anchorage. It’s great that he ensured you got a good set of tires and an alignment while sharing valuable information with you. We appreciate your kind words and look forward to assisting you again in the future!

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