Nicolas Tapafua

Trysten Diffenderfer is the best. As a person who work in customer service, his attention to detail & follow up made what could have been a stressful experience, into a pleasant one. As a person who work in customer service, his attention to detail & follow up made what could have been a stressful experience, into a pleasant one. Thank you, Trysten. More

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BMW of Anchorage service has never dissapointed me in 11 years of MINI ownership. They are a top notch crew. years of MINI ownership. They are a top notch crew. More

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Everyone I come in contact with at BMW of Anchorage has the absolute best customer service! A+ experience every time. the absolute best customer service! A+ experience every time. More

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Any and all appointments I’ve had have been easy to schedule and the staff has always been helpful and courteous. schedule and the staff has always been helpful and courteous. More

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Great service. Only thing is I needed front and rear wipers changed. Only front done and rear is ripped. I did tell the service writer. So now another trip to purc Only thing is I needed front and rear wipers changed. Only front done and rear is ripped. I did tell the service writer. So now another trip to purchase a rear wiper. More

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Totally overjoyed with the BMW Anchorage Service Department. Under the leadership of Service Manager Nico Tapafua, my concern and the resolution was phenomenal! His team of technicians and customer Department. Under the leadership of Service Manager Nico Tapafua, my concern and the resolution was phenomenal! His team of technicians and customer service agents were committed to ensuring that the care for my vehicle represented the values and mission of this high performance organization. Thank you and continued success! More

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I go here for my lifetime oil changes. It’s simple to make appts online. They offer a shuttle to and from my workplace when I have my car getting worked on. No problems so far. It’s simple to make appts online. They offer a shuttle to and from my workplace when I have my car getting worked on. No problems so far. More

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Got me fixed and back on the road about as quickly as any service shop could. service shop could. More

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I broke down right in front of the dealer so went in and talked to the service manager. It was a Friday so little could be done. They took me in even though I was in a dodge pickup. The service was great talked to the service manager. It was a Friday so little could be done. They took me in even though I was in a dodge pickup. The service was great and they had no second thoughts about fixing my truck. The were fast and very efficient. I got my truck back on the following Tuesday which I was very pleased with. Great dealership. More

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The salesman were very knowledgeable and didn’t pressure us I was very pleased with the service us I was very pleased with the service More

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