Nicolas Santiago
Nicolas Santiago at Greenway Kia East
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Nicolas Santiago

sales associate

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.7
11 Reviews
3.7

11 Reviews

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11 Reviews of Nicolas Santiago

October 03, 2024

Dealership Rating
Employee Rating

has a small lot, but has more storage just down the road a few blocks away More

by zra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Urdaneta

Oct 03, 2024

Greenway Kia East responded

Thanks for sharing! We appreciate your review at Greenway Kia East.

October 02, 2024

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Employee Rating

They lie about giving you an extra key. They write we owes for things they will not fix. Stay away More

by Keenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 04, 2024

Greenway Kia East responded

This isn't the feedback we like to receive, and I'd like to help make things right. I will check our system for your contact information, but please don't hesitate to contact me so we can talk through this together. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 31, 2024

Dealership Rating
Employee Rating

We just purchased a Telluride at Greenway KIA. It was a great experience from the test drive with Nicholas to signing with Andy. We liked the feel and personality at the dealership and we LOVE our More

by NeedNewWheels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Chavez, Andres Urdaneta

Sep 03, 2024

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that Nicholas and Andy made the process enjoyable at Greenway Kia East. Enjoy your new Telluride, and happy driving!

August 23, 2024

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Employee Rating

I went in for an oil change and left with a new vehicle. I'm in love with my Range Rover. More

by Kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Urdaneta , Eric Lebron

Aug 26, 2024

Greenway Kia East responded

Kiki, congrats on your new vehicle! The Greenway Kia East team appreciates your five-star review. Enjoy your new Range Rover!

August 05, 2024

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Employee Rating

Horrible service I would never buy any vehicle from this dump can’t even be honest More

by Yoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 19, 2024

Greenway Kia East responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

July 28, 2024

Dealership Rating
Employee Rating

This review specifically addresses Kia Greenway East Orlando. The guys in charge of dropping off your vehicle for a recall need some serious retraining in many areas including attention, knowledge and More

by Christalp2740
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 30, 2024

Greenway Kia East responded

It's disappointing to hear about your experience with our recall service. We strive for attentive and knowledgeable customer care, so it's concerning that we fell short here. Please reach out directly so we can address this issue promptly and ensure you receive the necessary parts as soon as possible. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

July 24, 2024

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Employee Rating

Me gustó mucho la atención de Nicolás, excelente servicio me hace querer referir a muchas personas! Por su actitud y ganas de ayudar. More

by alvarezandreak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Greenway Kia East responded

Nos alegra saber que Nicolás brindó un excelente servicio en Greenway Kia East. Gracias por compartir su experiencia y recomendarnos!

June 08, 2024

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Employee Rating

The Sales Team and Finance Andres was excellent. Each person took the time not to rush me or try and sale me a car I did not want. Team spent time pointing out the safety features and making sure my More

by jeneconnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Urdaneta , Eric Lebron

Jun 10, 2024

Greenway Kia East responded

We're delighted to hear that our Sales Team and Andres provided such excellent service at Greenway Kia East. Thanks for sharing your positive experience with us!

May 22, 2024

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Employee Rating

Nice dealership. Nicholas was informative, helpful, and had great customer service. Highly recommend his expertise. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: luis Monroy

May 23, 2024

Greenway Kia East responded

Angie, we're delighted to know Nicholas provided you with informative and helpful service at Greenway Kia East. Thanks for your high recommendation - happy driving!

May 16, 2024

Dealership Rating
Employee Rating

Was a long night but we made thru big monthly payments but guy help us big time. More

by AZELF.SALTLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Navedo , Darrien Dickson

May 16, 2024

Greenway Kia East responded

Thank you for your patience during your visit to Greenway Kia East! We are so glad our team was helpful and ensured you were taken care of. Safe travels!

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