Nico Ghiselli

To make it very simple, in this dealership you feel like family. Customer service is their top priority, from sales to service. family. Customer service is their top priority, from sales to service. More

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Excellent customer service and one of the best sales rep in the area. She comes highly recommended. in the area. She comes highly recommended. More

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The staff was very friendly and professional. Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! More

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I absolutely loved the experience I had at Anderson BMW/ BMW of Crystal Lake. The staff working there were all incredibly welcoming and friendly. And they were so attentive to any and every need. This was m BMW of Crystal Lake. The staff working there were all incredibly welcoming and friendly. And they were so attentive to any and every need. This was my first purchase in Illinois but I will definitely be purchasing another car there in the near future for sure More

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Nico was super attentive, friendly, and knowledgeable thru out the process. He has a great handle on the details of the new model — answering questions easily that other dealers couldn’t answer at all. thru out the process. He has a great handle on the details of the new model — answering questions easily that other dealers couldn’t answer at all. More

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Nico was very helpful in getting me started on my Mazda journey when I arrived at the dealership and all the way through the process. He talked me through the options, helped me pick the one that fit my ne journey when I arrived at the dealership and all the way through the process. He talked me through the options, helped me pick the one that fit my needs and worked to make the process as easy as possible. Mike in finance was also great in getting payment options sorted and helping to finalize the purchase…and gave me some great tips on local places to check out since I’m not from the area! Both ladies that I worked with at the front desk were super helpful too. Everyone at the dealership was friendly, great to work with and made this process easy and fun. More

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Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

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Michelle did an excellent job . . we got the perfect car for family . We love our CX 9 . we got the perfect car for family . We love our CX 9 More

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GREAT EXPERIENCE at BMW of Crystal Lake. I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set me up to build my dream 2023 BMW x5 45e. Furthermore, MIKE SCHWARZ in the finance department explained everything clearly and was very knowledgable. So glad I went to BMW of Crystal Lake and would highly recommend the team here for all your future BMW needs! More

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Very easy process. No pressure, let us decide and test drive as much as we needed/wanted. No pressure, let us decide and test drive as much as we needed/wanted. More

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