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Nicki Natiello
Nicki Natiello at Toyota of Scranton

Nicki Natiello

Sales Team

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
16 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

6 yrs, 3 mos

4.8

16 Reviews

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16 Reviews of Nicki Natiello

June 08, 2025

Dealership Rating
Employee Rating

What a great buying experience! They make you feel like family! Professionalism and knowledge are their forte! No pressure sales. The experience was so great, we purchased 2 cars! More

by EMTSILVIAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

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Jun 13, 2025

Toyota of Scranton responded

EMTSILVIAG, Thank you so much for your amazing review! We're thrilled to hear that you felt like part of the family and had such a positive, pressure-free experience. It means the world to us that you trusted our team enough to purchase not just one, but two vehicles! Your kind words about our professionalism and knowledge truly mean a lot. Congratulations, and we’re here for you whenever you need us! Warm regards, The Sales Team Toyota of Scranton

May 03, 2025

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Employee Rating

Everyone there values the customer. They all go out of their way to make you happy, explain everything clearly and take the time with you. Highly recommend. More

by LEFTHOOK01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

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May 03, 2025

Toyota of Scranton responded

LEFTHOOD01, Thank you so much for your kind words and for recognizing the dedication of our team! At Toyota of Scranton, we take great pride in valuing every customer and making sure each experience reflects our core values of honesty, helpfulness, and a genuine commitment to your satisfaction. We’re thrilled to hear that our efforts to explain everything clearly and take the time to assist you made a positive impact. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

April 21, 2025

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Employee Rating

We were very pleased with dealership and working with Nicki and Ryan. We feel that they were upfront and easy to work with More

by PATCH0
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

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Apr 22, 2025

Toyota of Scranton responded

PATCH0, Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Nicki and Ryan. Being upfront and easy to work with is exactly what we strive for, and we're glad that came through during your visit. We truly appreciate your trust in us and look forward to being here for you whenever you need us! — The Team at Toyota of Scranton

January 29, 2025

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Employee Rating

My experience so far has been wonderful. I enjoyed working with the different people. Everyone was very professional and accommodating. I would recommend your dealership to everyone. More

by STEVE.CORY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez

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Jan 30, 2025

Toyota of Scranton responded

STEVE.COREY, Thank you for your kind words! We're so glad to hear that you've had a wonderful experience with our team. Providing professional and accommodating service is what we strive for, and it means a lot that you’d recommend us to everyone. We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

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Employee Rating

When I was originally looking online, this dealership contacted me with options. I was immediately greeted upon entering the dealership and treated courteously and professionally. I would have liked to More

by EAGLE5321
Recommend Dealer
Yes

Other Employees Tagged: Len Gierzal, Justin Cheverez

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Jan 03, 2025

Toyota of Scranton responded

EAGLE5321, Thank you for taking the time to share your experience! We're glad to hear that you were greeted warmly and treated with courtesy and professionalism during your visit. We appreciate your feedback regarding having more time to review the additional packages before meeting with Finance, as well as your thoughts on your trade-in value. Your comments are important to us, and we’ll use them to improve our process. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing us! Warm regards, The Sales Team Toyota of Scranton

December 19, 2024

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Employee Rating

They were interested in what’s best for me. We could have paid more for a more luxurious car- but they worked with us. I love my car. More

by ZORBA9560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

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Dec 20, 2024

Toyota of Scranton responded

ZORBA9560, Thank you for sharing your experience! We're thrilled to hear that our team prioritized what was best for you and worked with you to find the perfect car. It's wonderful to know you love your car—enjoy every mile! If you ever need anything, don't hesitate to reach out. We're always here for you. Warm regards, the Toyota of Scranton Team

December 06, 2024

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Employee Rating

I had a great experience at the Scranton dealership. Everyone there treated me real well. I'd would recommend them! More

by AHCHEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

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Dec 08, 2024

Toyota of Scranton responded

AHCHEX, Here’s a suggested response to the review: Thank you for your kind words and 5-star review! We’re thrilled to hear you had a great experience at Toyota of Scranton. Our team strives to provide excellent service to every guest, and it’s wonderful to know you felt well taken care of. We truly appreciate your recommendation and look forward to assisting you again in the future. Safe travels! Warm regards, The Sales Team Toyota of Scranton

November 12, 2024

Dealership Rating
Employee Rating

Salesperson came out promptly and was knowledgeable. Salesperson took time explaining the features of the car. Facility was clean and well staffed. More

by MARIA.RICHMOND31
Recommend Dealer
Yes
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Nov 12, 2024

Toyota of Scranton responded

MARIA.RICHOMND31, Thank you for your feedback! We're happy to hear that our salesperson was prompt, knowledgeable, and took the time to explain the car's features. We also appreciate your comments on our clean and well-staffed facility. We're always striving for a 5-star experience, so if there's anything we could improve to make your next visit even better, please let us know. We look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

November 02, 2024

Dealership Rating
Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, David Grieco, Justin Cheverez

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Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 23, 2024

Dealership Rating
Employee Rating

Both Hannah and Justin provided excellent service! I’ve never had a better car buying experience and these two should be given a raise as far as I’m concerned! If they are examples of how customers More

by zurekala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez, Hannah Schork , George Zepherin

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Oct 23, 2024

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Oct 23, 2024

Toyota of Scranton responded

Fantastic! We are delighted you enjoyed working with our team. Thanks again.

Oct 23, 2024

zurekala responded

Will definitely be back!

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