Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nicki Natiello
Nicki Natiello at Toyota of Scranton
Refer Me

Nicki Natiello

Sales Team

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.6
8 Reviews

Dealership Experience

9 mos

Industry Experience

5 yrs, 8 mos

4.6

8 Reviews

Write a Review

8 Reviews of Nicki Natiello

November 02, 2024

Dealership Rating
Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, David Grieco, Justin Cheverez

Report | Print
Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 23, 2024

Dealership Rating
Employee Rating

Both Hannah and Justin provided excellent service! I’ve never had a better car buying experience and these two should be given a raise as far as I’m concerned! If they are examples of how customers More

by zurekala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Justin Cheverez, Hannah Schork

Report | Print
Oct 23, 2024

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Oct 23, 2024

Toyota of Scranton responded

Fantastic! We are delighted you enjoyed working with our team. Thanks again.

Oct 23, 2024

zurekala responded

Will definitely be back!

October 17, 2024

Dealership Rating
Employee Rating

Good, people were kind and easy to work with and they try hard to get u in the right car at the right price More

by ERIKBACON06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Marco Valenti, Richard LaRussa, Jake Warrington

Report | Print
Oct 17, 2024

Toyota of Scranton responded

ERIKBACON06, Thank you for your kind words! We're so glad to hear that our team made the car-buying process smooth and enjoyable for you. We always strive to help our guests find the perfect vehicle at the best price. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

September 17, 2024

Dealership Rating
Employee Rating

It was a very positive experience. we are very pleased with the service and attentiveness. More

by attymir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 17, 2024

Toyota of Scranton responded

attymir, Thank you for sharing your positive experience with us! We’re thrilled to hear that you were pleased with both the service and attentiveness you received. Our team at Toyota of Scranton strives to provide exceptional service, and it’s wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Mary Jo Preno Toyota of Scranton

September 16, 2024

Dealership Rating
Employee Rating

Everything was above board and upfront. I arrived, drove the car, made the deal. Very good dealership! More

by TDV236
Recommend Dealer
Yes
Report | Print
Sep 16, 2024

Toyota of Scranton responded

TDV236, Thank you for your feedback! We're thrilled to hear that your experience with Toyota of Scranton was smooth and straightforward. It’s great to know that our team made the process easy and transparent for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car! Warm regards, Sales Team Toyota of Scranton

August 21, 2024

Dealership Rating
Employee Rating

Misrepresented the vehicle, refused to negotiate, added fees, and withheld information. I will never go back. More

by AMANDAMAY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hailee Politz , John Kozak, Mary Jo Premo

Report | Print
Aug 22, 2024

Toyota of Scranton responded

Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We strive for transparency in all of our transactions and regret if there was any misunderstanding regarding the vehicle's condition. We take pride in being upfront about our "as is" vehicles, ensuring that all customers are fully informed before making a purchase. We provided a complimentary diagnosis as a gesture of goodwill and recommended further consultation with Audi specialists to address your concerns. We are sorry to hear you had a disappointing experience at our dealership. Regards, The Toyota of Scranton Team

April 24, 2024

Dealership Rating
Employee Rating

Everything was amazing! Great people, great service, great vehicle! I would tell everyone I know to go to Toyota Scranton. More

by STEPHEN SELIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Corey Boynton, Alan Aimer

Report | Print
Apr 24, 2024

Toyota of Scranton responded

Hello Stephen Seliga, Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with us at Toyota of Scranton. Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. We're delighted that you're pleased with your new vehicle and that you found our staff to be great to work with. Your recommendation means a lot to us, and we look forward to serving you, your friends, and family in the future. Thanks again for choosing Toyota of Scranton. Drive safely and enjoy your new ride! Warm regards, The Toyota of Scranton Team

April 13, 2024

Dealership Rating
Employee Rating

Great saleswoman! Entire purchase experience was enjoyable! Very satisfied with vehicle price, warranty provided by Scranton Toyota, and trade-in value. Will definitel More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Matthew Hedden

Report | Print
Apr 15, 2024

Toyota of Scranton responded

Dear Michelle, Thank you so much for your kind words and for choosing Toyota of Scranton for your vehicle purchase! We're thrilled to hear that you had an enjoyable experience with us and that you're satisfied with the vehicle price, warranty, and trade-in value. We truly appreciate your trust and loyalty. It's wonderful to know that you'll be returning to us for future vehicle purchases and that you'll recommend Toyota of Scranton to others. Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again! Warm regards, Sales Team Toyota of Scranton

Dealership Inventory (348 Vehicles)

used 2018 Jeep Cherokee car, priced at $16,500
2018 Jeep Cherokee
used
Silver exterior
9-Speed 948TE Automatic
4WD
$16,500
View Details
used 2019 Toyota Tacoma car, priced at $35,500
2019 Toyota Tacoma
used
White exterior
6-Speed
4WD
$35,500
View Details
used 2021 Subaru Outback car, priced at $26,399
2021 Subaru Outback
used
White exterior
CVT Lineartronic
AWD
$26,399
View Details
used 2022 Toyota Tacoma car, priced at $40,000
2022 Toyota Tacoma
used
Gray exterior
6-Speed Automatic
4WD
$40,000
View Details
used 2022 Toyota Corolla Cross car, priced at $26,499
2022 Toyota Corolla Cross
used
Off-white exterior
CVT
AWD
$26,499
View Details
used 2022 Toyota Tacoma car, priced at $35,500
2022 Toyota Tacoma
used
Red exterior
6-Speed
4WD
$35,500
View Details
View All Inventory