Nicki Natiello

Toyota of Scranton responded

MARIA.RICHOMND31, Thank you for your feedback! We're happy to hear that our salesperson was prompt, knowledgeable, and took the time to explain the car's features. We also appreciate your comments on our clean and well-staffed facility. We're always striving for a 5-star experience, so if there's anything we could improve to make your next visit even better, please let us know. We look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

ERIKBACON06, Thank you for your kind words! We're so glad to hear that our team made the car-buying process smooth and enjoyable for you. We always strive to help our guests find the perfect vehicle at the best price. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

attymir, Thank you for sharing your positive experience with us! We’re thrilled to hear that you were pleased with both the service and attentiveness you received. Our team at Toyota of Scranton strives to provide exceptional service, and it’s wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

TDV236, Thank you for your feedback! We're thrilled to hear that your experience with Toyota of Scranton was smooth and straightforward. It’s great to know that our team made the process easy and transparent for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We strive for transparency in all of our transactions and regret if there was any misunderstanding regarding the vehicle's condition. We take pride in being upfront about our "as is" vehicles, ensuring that all customers are fully informed before making a purchase. We provided a complimentary diagnosis as a gesture of goodwill and recommended further consultation with Audi specialists to address your concerns. We are sorry to hear you had a disappointing experience at our dealership. Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Hello Stephen Seliga, Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with us at Toyota of Scranton. Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. We're delighted that you're pleased with your new vehicle and that you found our staff to be great to work with. Your recommendation means a lot to us, and we look forward to serving you, your friends, and family in the future. Thanks again for choosing Toyota of Scranton. Drive safely and enjoy your new ride! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear Michelle, Thank you so much for your kind words and for choosing Toyota of Scranton for your vehicle purchase! We're thrilled to hear that you had an enjoyable experience with us and that you're satisfied with the vehicle price, warranty, and trade-in value. We truly appreciate your trust and loyalty. It's wonderful to know that you'll be returning to us for future vehicle purchases and that you'll recommend Toyota of Scranton to others. Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again! Warm regards, Sales Team Toyota of Scranton