Nick Truax | Page 73

Gates Gets It! My husband and I have bought our last three vehicles with salesman Paul Bacon, and he has always delivered an exceptional buying experience. He is fri My husband and I have bought our last three vehicles with salesman Paul Bacon, and he has always delivered an exceptional buying experience. He is friendly, professional, and knowledgeable. Nick Truax in Finance also worked diligently to find us the best rates. Together, Nick and Paul got me into exactly the car I wanted with no hassle. We will definitely be back to see them when it's time for the next one! More

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My Best Car Buying Experience Ever I am a first time buyer at Gates GMC Buick-Nissan Inc in N. Windham, CT with my purchase of a new 2014 Nissan Xterra S. The overall experience was exc I am a first time buyer at Gates GMC Buick-Nissan Inc in N. Windham, CT with my purchase of a new 2014 Nissan Xterra S. The overall experience was excellent from start to finish. Transactions to purchase were done primarily by phone and internet with Jimmy Yilmaz (Sales) and Tomas Gates (Sales Mgr). Jimmy helped to answer all my questions quickly. In addition, he was key to assuring me that Gates would work with me to ensure a fair price. I did some homework using TruCar and Edmonds data to develop a fair price for both buyer and seller. Tomas reviewed my proposal and worked with me via emails to quickly agree upon a final selling price and out the door price without haggling back and forth. It was the quickest decision made without hesitation or adding on items that I did not want. There was no high pressure sales or attempts to change pricing at last minute. It was the most professional and lowest stress purchase of any auto in my life. Then, I met Nick Truax (Finance Mgr) who is a class act. The most professional, competent, and nicest guy you could meet. He worked quickly to get me the best loan interest on the market and made filling out all the paperwork a pleasure which is normally an annoying task. Nick also helped me to get to the dealership since I lived about 1 hour away and made it possible for me to take the vehicle home on the same day considering a vehicle purchase in CT with registration in MA. This dealership went out of their way to help me through all steps in this purchase and I am grateful for their help. I highly recommend them based on what I feel was my best car buying experience since 1962 when I bought my first car. My thanks to all since it takes many people behind the scenes to build a dealership with strong leadership, people that take such pride in their work, and value their customers highly! Fred Valego Jr More

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EXCELLENT/ ABOVE ALL DEALERSHIPS We are "BOTH" are forever customers of Gates and will always look for Both Paul Bacon and Nick. Awesome men to work with. We already have referred oth We are "BOTH" are forever customers of Gates and will always look for Both Paul Bacon and Nick. Awesome men to work with. We already have referred others to Gates and to see these two Gentlemen. We love that "GATES DOES GET IT" ! We are completely satisfied with all they did for us and more.. We can honestly say that our past vehicle nightmare is behind us due to these men. We will be a forever customer .... So thank you for the most professional, understanding, respectful, courtesy and going above and beyond for us! More

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new car After a bad experience at a local dealership my wife and I went to Gates. Paul Bacon and the rest of the sales team were fantastic. We love our new Pa After a bad experience at a local dealership my wife and I went to Gates. Paul Bacon and the rest of the sales team were fantastic. We love our new Pathfinder and will be going back when we are ready for a new car. More

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Best Car Buying experience!! I have bought a few cars and this is the first time I have ever left a dealership and felt HAPPY! Not only did they get me the car I wanted they gave I have bought a few cars and this is the first time I have ever left a dealership and felt HAPPY! Not only did they get me the car I wanted they gave it to me at a more than fair price and did not hassle me at any point throughout my experience. I told them what I wanted from a new car and what I expected my payment to be and they worked tirelessly to get me the best deal possible!! Thank you GATES!!! I could not be happier and I will be sure to let everyone I know know how great you all are!!! More

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Far exceeded my expectations! This is my second SUV that I've gotten threw the gates group! I'd never go anywhere else. Never pressured, always overly satisfied. James satalino had This is my second SUV that I've gotten threw the gates group! I'd never go anywhere else. Never pressured, always overly satisfied. James satalino had the patience with me that no other dealers have ever had! I always leave gates excited to come back next time I get to buy a SUV! Gates does get it! More

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Very friendly The people were all very nice and knowledgable, especially Rick who showed us abunch of different cars and gave us many options and in the end was abl The people were all very nice and knowledgable, especially Rick who showed us abunch of different cars and gave us many options and in the end was able to work within out budget as well. I LOVE my new Buick Enclave and will definitely be going back when my husband is ready for his new car! More

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Jimmie Bletsch & Nick Truax one CLASS ACT! After two recent tragedies my wife dealing with the loss of her Son & most recently her 2013 Nissan was totaled. We went back to Nissan of Norwich whe After two recent tragedies my wife dealing with the loss of her Son & most recently her 2013 Nissan was totaled. We went back to Nissan of Norwich where last year she purchased the Nissan, boy have things changed! Sam Ismail general sales manager, WAKE UP! Treat your returning customer with some compassion & understanding, NEVER AGAIN! Recently read a similar review on their website where a woman’s husband is having medical issues & was dealt with in the same manner. She could not praise Gates Nissan enough, so we decided to give them a try. Let me state the overwhelming professionalism was truly unbelievable! We all know that Auto dealers have to make money hey that is there business, but the people at Gates go above & beyond. I submitted an online application within 30 minutes received a call back from there sales rep Jimmie Bletsch. After meeting Jimmie he is truly a down to earth person. No pressures, a kind considerate young man from the initial meeting to the end of her brand new 2014 Nissan. Next the Finance Manager Nick Truax again a kind considerate young man who does everything he can possibly do on the financing part. The people at Gates Nissan are truly Professionals, thanks again Jimmie & Nick for making us feel like Human Beings because you two are a CLASS ACT! Joe & Karen Carchidi More

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A REAL CLASS DEALERSHIP I contacted several dealers for a 2014 Frontier. Paul Bacon was by far the easiest to talk to and work with. He is a true sales professional which y I contacted several dealers for a 2014 Frontier. Paul Bacon was by far the easiest to talk to and work with. He is a true sales professional which you do not find in the mega dealers today. He made this an awesome buying experience and sold me a fantastic truck. When I went into the dealership to get it I was greeted by several people and made to feel at home. Nick Truax handled the finance aspect of it very efficiently and courteously. Paul's follow up is superb as he contacted me several times to make sure I was happy which I am. I came from Southern NH to buy my truck because after talking to several dealers, I was determined that Paul was the person with whom I wanted to do business. My frineds and clients seek my advice when they buy vehicles and you can be sure that if someone wants a Nissan, I send them to Paul. More

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" BEST OF THE BEST " I am ecstatic with my 2014 GMC Sierra Truck from Gates. Ralph Clement is the Most Respected Sales Representative I have ever worked with in my forty y I am ecstatic with my 2014 GMC Sierra Truck from Gates. Ralph Clement is the Most Respected Sales Representative I have ever worked with in my forty years of buying vehicles. This is why I buy from Gates in Connecticut when I live in New Hampshire. Ralph is Honest, Sincere, and very Knowledgeable. He goes far beyond the call of duty when it comes to finding you what you want. The excellent service will always bring me and my family back to Gates. Thank you Ralph and Nick for all that you do in making the purchasing experience an exceptional memory of a lifetime. Sincerely, Fred and Suzanne McDonald in NH More

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