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Nick Sourber
Nick Sourber at Mercedes-Benz of Coral Gables
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Nick Sourber

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
13 Reviews

Dealership Experience

5 yrs, 1 mo

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of Nick Sourber

November 10, 2024

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Employee Rating

The service is excellent and they have a great staff. They are very organize and quite efficient. More

by David Carmona
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 10, 2024

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 16, 2024

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Employee Rating

Great service. Good to have a dealer that knows your name. Always meets delivery schedule. More

by dluckfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Byron Soler

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Oct 16, 2024

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

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Great service. Mr. Nick Sourber our service advisor and his staff were excellent, professional and courteous. Highly recommend!!! More

by Leo & Sara
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 09, 2024

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Employee Rating

Mr Nick Sourber was able to resolve my needs. He is an excellent professional. Congratulations to the HR for hiring such an efficient man. Great work Thank you More

by josergall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Perez

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Aug 11, 2024

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 01, 2024

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I bought my second Mercedes from this dealer back in 2010. They offered a very reasonable price and I purchased C300 sedan. After I continue to take the car for maintenance. Other family cars were ta More

by ritamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new C300! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 28, 2024

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Employee Rating

Nick Sourber helped me this time servicing my 2019 GLC. He was very professional, courteous and the service was completed on time and efficiently More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2024

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I have been servicing my car here since its purchase new in 2011 - and it's still running sweet! My special thanks to my current service advisor, Nick Sourber, for his knowledgeable help, humor and efficien More

by DrGaryD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2024

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Nick here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 21, 2023

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Employee Rating

Excellent customer service, attention to detail. Clean and nice looking lounges where comfortably relax while my car was serviced to great snacks and beverages. Also AlTO drivers which are above exp More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aldo Guerra

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Dec 21, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

September 01, 2023

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Employee Rating

Peter Warwar is exceptional. I have known Peter for many years. I can trust his judgment when it comes to all my car needs. He’s knowledgeable and extremely efficient. He is not More

by Maria P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar, Dave Gossett, Juanita Rodriguez, Mazher Majeed

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Sep 02, 2023

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peter here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 21, 2023

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Employee Rating

Nick was very helpful. It was my first interaction with him as my Service Advisor and was very impressed. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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