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Nick S.

Overview Reviews (210) Inventory (655)

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Nick S.

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Nick S.

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.4

210 Reviews

Overview Reviews (210) Inventory (655)

4.4

210 Reviews

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210 Reviews of Nick S.

April 03, 2025

Dealership Rating

Employee Rating

Friendly, knowledgeable and courteous staff Car was ready when promised and the repair fully explained. when promised and the repair fully explained. More

by jcapitummino12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2025

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Employee Rating

All of the service advisors were great. All very friendly and upbeat. Luis was my direct advisor All very friendly and upbeat. Luis was my direct advisor More

by gcapper164

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis

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Apr 01, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 29, 2025

Dealership Rating

Employee Rating

Prompt, courteous, professional service. Always a pleasure to bring my truck in for service. Thanks Always a pleasure to bring my truck in for service. Thanks More

by ChrisPro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom C. , Phil Pitts, Ray

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Apr 01, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 26, 2025

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Employee Rating

I was treated very good and the work done quickly as my time is important time is important More

by cjemmerling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 26, 2025

Dealership Rating

Employee Rating

Customer oriented. Clean and welcoming facility. Great response time and always puts the customer first. Clean and welcoming facility. Great response time and always puts the customer first. More

by MAMARIANI

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Mike Hutt, Michelle P.

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Mar 27, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 20, 2025

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Employee Rating

Great dealership very professional and very clean waiting area. Everyone is very friendly and helpful area. Everyone is very friendly and helpful More

by MICHELLEPETRALIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 20, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 15, 2025

Dealership Rating

Employee Rating

They were supposed to call back on a defective tire and I have never heard a thing from them. When I left a message on the web site all I got was calls every couple of hours from there sales reps trying to have never heard a thing from them. When I left a message on the web site all I got was calls every couple of hours from there sales reps trying to setup appointments to sell me a car. More

by RPMCGREGOR

Verified Customer

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Recommend Dealer

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Mar 19, 2025 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2025

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Employee Rating

They did a great job with my car . I went to the dealer where I bought my car and they couldn't get it in for over a week later I called vision and they had it in the next day. I was v I went to the dealer where I bought my car and they couldn't get it in for over a week later I called vision and they had it in the next day. I was very impressed and the speed at which fixed my car . I'm considering going to them when I'm ready to trade. More

by Linda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 19, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 14, 2025

Dealership Rating

Employee Rating

Very good service Waiting room was pleasant, could have cold drinks for no coffee drinkers cold drinks for no coffee drinkers More

by tweets815

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom C., Mike Hutt, Michelle P.

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Mar 19, 2025 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback!

March 14, 2025

Dealership Rating

Employee Rating

The biggest reason I use Vision Buick GMC is one of your techs. Will Render. Legend. techs. Will Render. Legend. More

by Mike Lawrenz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Will Render, 5 Stars

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Mar 19, 2025 -

Vision Buick GMC responded

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