Nick S.
Nick S. at Vision Buick GMC

Nick S.

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.4
229 Reviews
4.4

229 Reviews

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229 Reviews of Nick S.

June 04, 2025

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Employee Rating

From scheduling to the actual appointment, all went smoothly. The wait was not too long and then I was on my way. More

by TSNIMS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 04, 2025

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All work was done as planned. I was informed how long it would take. It was a little longer but I was updated by the service manager. No problem. More

by elongoba02
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2025

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Bring back shuttle service or provide Uber service for customer also option for mechanical maintenance in Saturday More

by vineyards.na
Recommend Dealer
Yes

May 31, 2025

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I am impressed and trust your service very much. You always are right on target with online reminders about service. L More

by thay57
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Recommend Dealer
Yes

May 30, 2025

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Very friendly and professional. Salesman, Tyler M. took lots of time to explain the new vehicle and how Vision Buick would be there for my family through the ownership of my new Bui More

by cuonfairway
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tyler McNamara- 5 stars!

May 22, 2025

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Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22
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Recommend Dealer
Yes

May 20, 2025

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Service was thorough but quick enough to wait for my car. Friendly service crew and I love the fact that there’s an inspection video with explanation. More

by jesse.c.baker
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Recommend Dealer
Yes
May 21, 2025

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2025

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The service department is always very nice and took care of my vehicle in a very timely manner More

by ppiper1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 21, 2025

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2025

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Employee Rating

Great experience- got the car I wanted the same day I walked in to Vision Buick. More

by cynthiahallett70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2025

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Employee Rating

great customer service, but prices are very high for tires. best to shop around for tires. needed brakelights replaced almost 2 and a half the cost than other places More

by samcont4ponds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2025

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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