Nick Pyle
Service Advisor
Northwest Hills Chrysler Jeep Dodge Ram
2033 East Main Street- Rt. 202
Torrington, CT 06790
37 Reviews
Write a Review37 Reviews of Nick Pyle
January 22, 2025
Recently totaled my Jeep. Had it flat bedded to Northwest, which has always done the best body work with genuine parts. Unfortunately it was totaled. I walked into the sales Had it flat bedded to Northwest, which has always done the best body work with genuine parts. Unfortunately it was totaled. I walked into the sales office and met Jeremy. I told him I wanted another Cherokee and gave him the specs. He found something right on his lot, and we worked out a price. The tech was amazing. I always shop around but no dealer could match the price. More
Other Employees Tagged: Jeremy Hussey, Chris Gueniat , Tori in the Body Shop
January 22, 2025
I had my jeep flatbed'ed to northwest hills for body work after an accident. they do the highest quality work and use oem parts. Unfortunately it was totaled. I went into the sales office and met Jeremy. I t after an accident. they do the highest quality work and use oem parts. Unfortunately it was totaled. I went into the sales office and met Jeremy. I told him what features I wanted. He found a vehicle on his lot and spent 15 minutes showing me all the features. Then we worked on a price. I always check around. No dealer could meet his price. More
Other Employees Tagged: Jeremy Hussey, Chris Gueniat , Tori in Body Shop
March 07, 2024
unfortunately I had a very frustrating experience with them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could h them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could have been avoided and staff seemed not to care More
February 12, 2024
The service is great and Nick was fanominal. He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more techs. The future is growing as ND the service departments need to also. I purchased my 2021 Ram from another dealer because I originally came to Northwest but was not impressed with the salesman. So you lost my sale. I hope that improved. More
January 09, 2024
Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More
Other Employees Tagged: Chris Gueniat , Makayla
January 08, 2024
Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout Super pleasant in manner with great communication throughout More
Other Employees Tagged: Chris Gueniat , Makayla
December 02, 2023
Service advisors were not helpful. Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we only had the car for about a year. We kept calling for updates and answers to the problem but were left on hold and did not hear back for days/ weeks before someone answered our questions More
Other Employees Tagged: Chris Gueniat