Dealership Experience
13 yrs, 6 mos
447 Reviews
Write a Review447 Reviews of Nick Poole
June 20, 2014
Easiest Car Purchase Ever! I contacted Valley Honda online for a quote on the vehicle. Nick was extremely responsive and able to provide the answers I was seeking. We set up a t I contacted Valley Honda online for a quote on the vehicle. Nick was extremely responsive and able to provide the answers I was seeking. We set up a test drive on short notice and closed the sale within the same afternoon. Nick was pleasant to work with and did everything possible to make the process run smoothly and efficiently. Highly recommended! More
June 18, 2014
Customer Service Beyond Expectation My wife and I couldn't be happier with our new Pilot from Valley Honda. I want to thank Nick, Kurt, Stephanie and Bob for making this such a pleasant My wife and I couldn't be happier with our new Pilot from Valley Honda. I want to thank Nick, Kurt, Stephanie and Bob for making this such a pleasant experience. After feeling I'd been swindled at another area Honda dealer, the folks here really turned my purchase experience around. What fascinated me most is the way they listen, especially my sales consultant, Nick. It makes such a difference over having a salesman that talks over you to "tell you what you need." Valley also saved me a bunch of money. I originally obtained quotes from three dealerships, and Valley had the lowest overall price including the accessories I wanted. But when Honda introduced new incentives during my shopping process, they made those available to me without any hassle. This is the way buying a new car should be everywhere. I'm already recommending Nick to all my friends and I hope to be back for my next new car here as well. PK, Batavia, IL More
June 17, 2014
New Car Had a very pleasant experience buying my car at Valley Honda. Nick Poole was very easy to work with,was very knowledgeable and I never felt pressured. Had a very pleasant experience buying my car at Valley Honda. Nick Poole was very easy to work with,was very knowledgeable and I never felt pressured.. I would definitely recommend him to anyone who is considering a car purchase. More
Other Employees Tagged: Jab Rahman
June 02, 2014
excellente I bought a 2013 honda accord sport a few weeks ago, and Nick Poole was my sales person, he was a delight to work with, he was not pushy, listened to m I bought a 2013 honda accord sport a few weeks ago, and Nick Poole was my sales person, he was a delight to work with, he was not pushy, listened to my demands and gave advice when needed, i initially went there for a honda CRV but ended up with the sport which i now love. he was knowledgeable, laid back and went above and beyond for me. what was most extraordinary was that he offered to pick me up to get my car a couple of days later because i still had my rental, that was so cool of him. definately recommend Nick and Valley honda. More
May 18, 2014
Sales Experience I have been shopping online for a while. I called Valley Honda and I was dealing with Nick Poole( sales) and then the sales manager Jab Rahman. They I have been shopping online for a while. I called Valley Honda and I was dealing with Nick Poole( sales) and then the sales manager Jab Rahman. They were very courteous, friendly and were able to give me a great deal! No complaints! I highly recommend both of these employees! My buying experience was great and I would buy again from this dealership! 5 stars! More
Other Employees Tagged: Jab Rahman
May 01, 2014
Great Experience at Valley Honda I had a great experience at Valley Honda. The staff and especially Nick did a great job of creating a low pressure atmosphere. It's not what you would I had a great experience at Valley Honda. The staff and especially Nick did a great job of creating a low pressure atmosphere. It's not what you would expect when purchasing a used vehicle. I would definitely shop there again. More
April 27, 2014
Great buying exprience Valley Honda is the most impressive dealership I have ever visited - great facility, excellent amenities, extensive inventory and wonderful staff. Nic Valley Honda is the most impressive dealership I have ever visited - great facility, excellent amenities, extensive inventory and wonderful staff. Nick Poole created a friendly, no pressure experience that allowed us to explore our vehicle choices, consider all our options, and select the vehicle that was right for us. From checking out vans on the lot, to test drives, to completing paperwork, Nick had all the answers and tailored the purchasing process to our requests. I recommend Nick and Valley Honda to anyone searching for a quality vehicle and great buying experience. More
April 24, 2014
My service and buying experience I first came to Valley Honda to bring my son's honda accord for servicing. It was for a minor item but had to return multiple times for issues with t I first came to Valley Honda to bring my son's honda accord for servicing. It was for a minor item but had to return multiple times for issues with the car's computer. Every time Luke Martinez took very good care of me and that impressed me from the start with the quality of the service. I was so impressed that I actually decided on a new purchase for myself on a 2014 Honda Accord Sport. Nick Poole in the sales department took very good care of me. I had a great experience throughout the process since I was a bit undecided on features and color. He was very patient and gracious in accommodating my decision process. The actual day I purchased the vehicle happened to be Nick's vacation day but his teammate Brian Vogel was more than helpful in completing my transaction. I am a National Sales Manager for a very large Banking institution. I would rate all of these members that helped me 5 Stars from a 1 - 5 scale. I rarely do that but this time they earned every star from me! I highly recommend Luke, Nick and Brian at Valley Honda. More
Other Employees Tagged: Brian Vogel, Luke Martinez
April 22, 2014
A very nice and helpful guy Being a sales consultant, he helped me a lot while i was testing the car. Even gave some discount on a great value car. I am very satisfied with car n Being a sales consultant, he helped me a lot while i was testing the car. Even gave some discount on a great value car. I am very satisfied with car now. Thank you! More
April 13, 2014
Good to work with Went in to the dealership to get a new used card since my previous car had a major oil leak problem and had a sudden engine failure. My wife and I wo Went in to the dealership to get a new used card since my previous car had a major oil leak problem and had a sudden engine failure. My wife and I worked with Nick and received great, friendly service. We were probably an "easy sale" since he knew we really needed a car, but I don't think we were taken advantage of by any means. We would shop here again and ask for Nick for sure. More
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