Dealership Experience
13 yrs, 6 mos
447 Reviews
Write a Review447 Reviews of Nick Poole
September 14, 2013
My wife and I came in here looking for a lease after her '03 Chevy finally died on us. We were also somewhat on our guard, since we'd been to another dealership prior to this one in Orland Park with a sales '03 Chevy finally died on us. We were also somewhat on our guard, since we'd been to another dealership prior to this one in Orland Park with a salesman who basically spoke as though my wife didn't exist the entire time (even though we made it clear several times the car was for her). However, our experience at Valley couldn't have been better. Nick was absolutely great throughout the entire process - helpful, informative, and honest, and not pushy in any way. This was the first time either of us needed a new car, and I was expecting a pretty rough nerve-racking experience, but the process here was completely smooth from start to finish, and we absolutely love the Civic we picked out. While I hope our other old car lasts as long as possible, if/when it goes, we already know that we'll be coming back here. More
August 20, 2013
My wife and I walked into Valley Honda ready to test drive a specific Honda CRV. As soon as we walked in Nick greeted us and helped us begin our journey towards owning this amazing vehicle. During the w drive a specific Honda CRV. As soon as we walked in Nick greeted us and helped us begin our journey towards owning this amazing vehicle. During the whole process, Nick was very friendly, courteous and always made sure that we were comfortable. He gave us water, let us sit in the comfy lounge area (during waiting times), and always informed us of what was going on. He helped us get an even better deal on the CRV than what we expected. I would recommend NIck to anyone wanting to buy a car. He is very professional, knows what he is doing, and makes the whole car buying experience go smoothly. I am glad that Nick greeted us at the door. Good job Nick! I am almost certain that we will be buying future Honda vehicles from Valley Honda. Nick was awesome, and the whole facility is pretty amazing and well organized. More
August 19, 2013
I purchased a Civic EX-L from Nick. One of the best car purchasing experiences I've ever had. With arriving at the dealership later in the evening you would have thought that we would have been rushed or p purchasing experiences I've ever had. With arriving at the dealership later in the evening you would have thought that we would have been rushed or pressured into making a decision. This was not the case with Nick and his sales manager Mohit. They both showed great patience with my wife and me helping us acquire the civic model at a fair price. At no time did we feel that we had to buy a car, in fact we wanted to buy a car from Nick even if it took till after closing to make that decision. Definitely will recommend Nick at Valley Honda to anyone shopping for a car. More
Other Employees Tagged: Mohit Saini
August 18, 2013
Nick is positive, professional & pays attention to detail. We purchased 2 new vehicles, an Accord & a CR-V. He handled both transactions with with the most patience we have ever seen displayed by a detail. We purchased 2 new vehicles, an Accord & a CR-V. He handled both transactions with with the most patience we have ever seen displayed by a car salesman. He even came in on his day off to personally deliver the CR-V! It was the most positive experience we have endured, buying a car ever, from a very warm, welcoming, honest to goodness, smiling, wholesome, going to take care of you 100% kind of guy! We would highly recommend Nick Poole's assistance when you are in the market for your next vehicle. More
May 23, 2013
Nick helped me with my purchase of my Sonata, I got a great deal and I recommend him to consumers buying their first car or experienced buyers. The process with organizing my loan was difficult but he wa great deal and I recommend him to consumers buying their first car or experienced buyers. The process with organizing my loan was difficult but he was very patient and I drove away very happy. More
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