Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nick Orbinati
Nick Orbinati at Subaru of Utica
Refer Me

Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

Contact Me
4.8
73 Reviews
4.8

73 Reviews

Write a Review

73 Reviews of Nick Orbinati

October 30, 2024

Dealership Rating
Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge, Matthew Dombrowski

Report | Print
Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 15, 2024

Dealership Rating
Employee Rating

I have been nothing but thoroughly pleased with this dealership! From my purchase to service - it has been wonderful More

by JWATSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2024

Subaru of Utica responded

We're delighted to hear that your experiences with Subaru of Utica have been so positive! Thank you for sharing this feedback and choosing us. We hope to serve you again soon!

October 02, 2024

Dealership Rating
Employee Rating

My experience at this dealership was fantastic! The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. More

by RRAHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Report | Print
Oct 02, 2024

Subaru of Utica responded

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Subaru of Utica. We'd be delighted to help you again!

September 25, 2024

Dealership Rating
Employee Rating

Great service, staff and waiting area. However, appointments seem to take entirely too long/don't start on time. Not sure what the point of making an appt is if they aren't going to servic More

by CHICKY0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Report | Print
Sep 26, 2024

Subaru of Utica responded

Hello, Thank you for your feedback. I'm glad to hear you enjoyed our service and facilities, but I apologize for the delays with appointments. I understand how frustrating this can be. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com

September 15, 2024

Dealership Rating
Employee Rating

Excellent service Vincent was exceptional he told me what I needed how much it would cost and time to do it he made the whole experience exceptional More

by MPYTKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Report | Print
Sep 16, 2024

Subaru of Utica responded

MPYTKO, we're delighted to hear that Vincent provided you with exceptional service at Subaru of Utica. Thanks for sharing your positive experience!

August 08, 2024

Dealership Rating
Employee Rating

This dealer has many employees who serve you correctly and are very friendly, but there are 2 in customer service who need to work hard on their service. More

by JPABEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez

Report | Print
Aug 08, 2024

Subaru of Utica responded

Thank you for your positive feedback. We're glad to hear most of our team at Subaru of Utica provided friendly service and will address the areas that need improvement. Feedback like yours is invaluable and helps us to improve. Thank you again, and we hope you will visit us again soon!

July 23, 2024

Dealership Rating
Employee Rating

Great customer service and repair. Finished in a timely manner. Was informed of all services. Highly recommend! More

by EC_13431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Basset

Report | Print
Jul 24, 2024

Subaru of Utica responded

Thank you for the high recommendation! We're glad to hear that our team at Subaru of Utica provided great customer service and timely repairs. We appreciate your support and look forward to serving you again!

July 04, 2024

Dealership Rating
Employee Rating

I have had some unexpected problems with my car, but they have fixed the battery problems and I have a new a/c unit. This is a very low mileage vehicle so I don't understand why I've had these problems but t More

by PIZZOBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Tyler Basset , Joe Batista

Report | Print
Jul 05, 2024

Subaru of Utica responded

We're pleased to know that our team at Subaru of Utica resolved the battery issues with your vehicle! Thank you for sharing your experience, and we look forward to serving you again!

June 30, 2024

Dealership Rating
Employee Rating

Joanne Palmer is an absolute delight! So pleasant and so helpful. What an asset she is to your Subaru dealership. Very knowledgeable. More

by SMCCARTHY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer , Only dealt with the Service Department on my visit.

Report | Print
Jul 01, 2024

Subaru of Utica responded

Wow, thank you for the glowing review of our team member, Joanne. It makes us proud to hear that Joanne provided such excellent service at Subaru of Utica! Your kind words mean a lot, and we'll be sure to share them with her. If you need assistance in the future, please don't hesitate to reach out!

June 23, 2024

Dealership Rating
Employee Rating

Great place to do business 👨‍💼 great job did not have to wait long nice job More

by ORIONSUSIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 24, 2024

Subaru of Utica responded

Reviews like yours put a smile on our faces at Subaru of Utica. Thank you for your recommendation and support. We hope to serve you again in the future and wish you safe travels!

1
2
...
8

Dealership Inventory (328 Vehicles)

new 2024 Subaru Impreza car, priced at $23,805
2024 Subaru Impreza
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
$23,805
View Details
used 2018 Toyota RAV4 Hybrid car, priced at $23,535
2018 Toyota RAV4 Hybrid
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
$23,535
View Details
new 2025 Subaru Legacy car, priced at $37,195
2025 Subaru Legacy
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$37,195
View Details
new 2025 Subaru Forester car, priced at $32,972
2025 Subaru Forester
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$32,972
View Details
used 2018 Subaru Forester car, priced at $17,851
2018 Subaru Forester
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$17,851
View Details
used 2017 Subaru Forester car, priced at $17,961
2017 Subaru Forester
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$17,961
View Details
View All Inventory