Nick Orbinati
Nick Orbinati at Subaru of Utica

Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of Nick Orbinati

October 23, 2025

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Such great staff and service. I felt welcomed and respected. I had to wait for close to two hours however the waiting area was very comfortable. More

by PFESS9
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2025

Subaru of Utica responded

Thank you for sharing your positive feedback about our team and the customer service at Subaru of Utica! We love hearing about the comfort of our waiting area, and we appreciate your patience. Drive safely!

October 21, 2025

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Every visit to Subaru is pleasant, quick and professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. More

by REGROCK7
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Subaru of Utica responded

It makes us so happy to hear this about our team! We hope to welcome you back to Subaru of Utica for all of your future auto needs.

October 18, 2025

Dealership Rating
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They are always helpful and welcoming when I bring my vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or b More

by NOMAR13469
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Recommend Dealer
Yes

Other Employees Tagged: Brand Glerup

Oct 20, 2025

Subaru of Utica responded

Thank you for the fantastic review! We’re glad to hear you enjoy our clean facilities and helpful service team. Your feedback is greatly appreciated. We look forward to seeing you again! - Subaru of Utica

October 13, 2025

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They never pick up the phone when calling the service line, poor customer service! I had to leave voice mail! More

by GRASPANTE
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Recommend Dealer
Yes
Oct 13, 2025

Subaru of Utica responded

We're very concerned to see that you have had trouble contacting our team. We strive for better communication, and we are very sorry for any trouble connecting with us. Would you please consider contacting me directly so that we can ensure your concerns are resolved promptly? Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

October 10, 2025

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Our experience at Subaru of Utica is the best I’ve ever had with a dealership! Top notch service and friendly to boot, definitely going to do business again !! More

by MELISSAPERRY766
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Oct 10, 2025

Subaru of Utica responded

We’re thrilled to hear this glowing feedback! Thank you for choosing Subaru of Utica. Looking forward to your next visit! Safe travels!

September 25, 2025

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Tha service department is very friendly. They do a good job taking care of my vehicle. More

by ROMEMANG
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Sep 26, 2025

Subaru of Utica responded

It is wonderful to know our team has delivered a friendly job well done during your service experiences! Thanks for sharing your support of Subaru of Utica and safe travels until next time!

September 06, 2025

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Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
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Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 20, 2025

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Nick was Courteous and helpful and kept me updated. Thank you And if I can communicate this in less than 15 words, I should be allowed to by your survey tool! More

by HENT
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Recommend Dealer
Yes
Aug 20, 2025

Subaru of Utica responded

We're glad to hear that Nick provided you with excellent service at Subaru of Utica! We'll share your kind words with him. Your input about the survey is appreciated too. Safe travels!

August 04, 2025

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Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
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Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 01, 2025

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Employee Rating

Awesome service they are the best I have dealt with. Bravo! I will keep coming. More

by NBORELLI59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 01, 2025

Subaru of Utica responded

Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.

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