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Nick Orbinati
Nick Orbinati at Subaru of Utica
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Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Nick Orbinati

December 14, 2024

Dealership Rating
Employee Rating

Very accommodating and great personnel to interact with. Would give good reviews to anyone asking about the dealership. More

by KB2VLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

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Dec 16, 2024

Subaru of Utica responded

Thank you for the kind words about Subaru of Utica! We're pleased to hear that our team made your experience a positive one. We appreciate your support and recommendation!

December 13, 2024

Dealership Rating
Employee Rating

Very professional. Everything was explained thoroughly. A very pleasant experience. The work was completed in a timely manner. More

by PHERRING1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

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Dec 13, 2024

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're so glad to hear that everything was explained thoroughly and completed promptly. We appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

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Employee Rating

Fast Service. Updates while waiting and friendly staff. Nice waiting area . I'm on my fifth Subaru and just love them. Great in the SNOW! More

by RACHEL STEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Dec 09, 2024

Subaru of Utica responded

We're absolutely honored to have helped you find your FIFTH Subaru! It's reassuring to know that when it snows, you're going to be much safer. 🚗🌨 If you need anything during the holiday season or further down the road, Rachel, you know where to find us! The Subaru of Utica team is here for ya.

November 17, 2024

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Employee Rating

great wonderful dfhcvjn jndfj hmghmj gjygfh fggn cxb fgh fg fgn xfgg fghcfgb fgn xgf More

by RURUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Nov 18, 2024

Subaru of Utica responded

Thank you for the five stars. We look forward to your next visit at Subaru of Utica!

November 09, 2024

Dealership Rating
Employee Rating

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Tyler Davis

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Nov 11, 2024

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 01, 2024

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Employee Rating

They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Nov 04, 2024

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

October 30, 2024

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Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge, Matthew Dombrowski

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 15, 2024

Dealership Rating
Employee Rating

I have been nothing but thoroughly pleased with this dealership! From my purchase to service - it has been wonderful More

by JWATSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Subaru of Utica responded

We're delighted to hear that your experiences with Subaru of Utica have been so positive! Thank you for sharing this feedback and choosing us. We hope to serve you again soon!

October 02, 2024

Dealership Rating
Employee Rating

My experience at this dealership was fantastic! The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. More

by RRAHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Oct 02, 2024

Subaru of Utica responded

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Subaru of Utica. We'd be delighted to help you again!

September 25, 2024

Dealership Rating
Employee Rating

Great service, staff and waiting area. However, appointments seem to take entirely too long/don't start on time. Not sure what the point of making an appt is if they aren't going to servic More

by CHICKY0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Sep 26, 2024

Subaru of Utica responded

Hello, Thank you for your feedback. I'm glad to hear you enjoyed our service and facilities, but I apologize for the delays with appointments. I understand how frustrating this can be. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com

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