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Nick Orbinati
Nick Orbinati at Subaru of Utica
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Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Nick Orbinati

November 17, 2024

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Employee Rating

great wonderful dfhcvjn jndfj hmghmj gjygfh fggn cxb fgh fg fgn xfgg fghcfgb fgn xgf More

by RURUFOUR
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Nov 18, 2024

Subaru of Utica responded

Thank you for the five stars. We look forward to your next visit at Subaru of Utica!

November 09, 2024

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Employee Rating

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Tyler Davis

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Nov 11, 2024

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 01, 2024

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They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Nov 04, 2024

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

October 30, 2024

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My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge, Matthew Dombrowski

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 15, 2024

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I have been nothing but thoroughly pleased with this dealership! From my purchase to service - it has been wonderful More

by JWATSONJR
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Subaru of Utica responded

We're delighted to hear that your experiences with Subaru of Utica have been so positive! Thank you for sharing this feedback and choosing us. We hope to serve you again soon!

October 02, 2024

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My experience at this dealership was fantastic! The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. More

by RRAHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Oct 02, 2024

Subaru of Utica responded

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Subaru of Utica. We'd be delighted to help you again!

September 25, 2024

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Great service, staff and waiting area. However, appointments seem to take entirely too long/don't start on time. Not sure what the point of making an appt is if they aren't going to servic More

by CHICKY0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Sep 26, 2024

Subaru of Utica responded

Hello, Thank you for your feedback. I'm glad to hear you enjoyed our service and facilities, but I apologize for the delays with appointments. I understand how frustrating this can be. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com

September 15, 2024

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Excellent service Vincent was exceptional he told me what I needed how much it would cost and time to do it he made the whole experience exceptional More

by MPYTKO
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

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Sep 16, 2024

Subaru of Utica responded

MPYTKO, we're delighted to hear that Vincent provided you with exceptional service at Subaru of Utica. Thanks for sharing your positive experience!

August 08, 2024

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Employee Rating

This dealer has many employees who serve you correctly and are very friendly, but there are 2 in customer service who need to work hard on their service. More

by JPABEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez

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Aug 08, 2024

Subaru of Utica responded

Thank you for your positive feedback. We're glad to hear most of our team at Subaru of Utica provided friendly service and will address the areas that need improvement. Feedback like yours is invaluable and helps us to improve. Thank you again, and we hope you will visit us again soon!

July 23, 2024

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Employee Rating

Great customer service and repair. Finished in a timely manner. Was informed of all services. Highly recommend! More

by EC_13431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Basset

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Jul 24, 2024

Subaru of Utica responded

Thank you for the high recommendation! We're glad to hear that our team at Subaru of Utica provided great customer service and timely repairs. We appreciate your support and look forward to serving you again!

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