Nick Marshall

sales was easy at purchase, finance was great, service manager was very helpful at last service. great dealership manager was very helpful at last service. great dealership More

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Sales personnel were professional, polite, and attentive. All were extremely friendly and wanting to go the extra mile. All were extremely friendly and wanting to go the extra mile. More

by PWKROTINE Verified Customer Verified Customer

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Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the Subaru safety features and love the personal service! More

by DENICE.HUNEK Verified Customer Verified Customer

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Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an update that it was going to be delayed. More

by KKWH2004 Verified Customer Verified Customer

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I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻‍♀️ More

by PATRICIA-STROM Verified Customer Verified Customer

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Great friendly staff who took the time to understand our needs, situation, and get us taken care of! needs, situation, and get us taken care of! More

by HEATHERLYDA Verified Customer Verified Customer

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The sales man was pleasant and treated us well during our car buying experience at Ken Ganley in north Olmsted subaru car buying experience at Ken Ganley in north Olmsted subaru More

by SASAKPAT Verified Customer Verified Customer

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Had a great experience! Mike O and Nick M were very responsive to all our questions and made it an easy decision to buy at Ganley Westside Subaru. Mike O and Nick M were very responsive to all our questions and made it an easy decision to buy at Ganley Westside Subaru. More

by Jett Verified Customer Verified Customer

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Was treated with respect with no pressure. Every one we delt with was great. Before we took the car every thing was explained about the car came with. Every one we delt with was great. Before we took the car every thing was explained about the car came with. More

by blondie72060 Verified Customer Verified Customer

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The dealership people were fine. Dylan was really great. I’m well old enough to be his mom and I feel like he kind of treated me like « mom age » (which I found sweet). I promi Dylan was really great. I’m well old enough to be his mom and I feel like he kind of treated me like « mom age » (which I found sweet). I promised him that when it came time for a survey I was going to comment on how old and outdated the inside of the dealership felt. The seats in the show room were peeling and there was a brewed coffee machine and in the service waiting room was older furniture. In comparing that with other dealerships I was in - as I was looking at cars - it fell considerably short in terms of comfort and amenities. Not that this should be that important, but I had to wait in the waiting area a couple times in the last 6 weeks and it wasn’t overly comfortable or welcoming. More

by WOODY1221 Verified Customer Verified Customer

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