Nick Makrides

Great dealership, great service dept Great service dept, great performance knowledge. Always a pleasure to deal with the dealership for sales, parts, service. Quick service, love the shut Great service dept, great performance knowledge. Always a pleasure to deal with the dealership for sales, parts, service. Quick service, love the shuttle service. Loyal customer for years. More

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Poor service Took my car in for new tire, wheel alignment and oil change. The wheel alignment was off. Made an appointment for them to correct it. Went in Nick our Took my car in for new tire, wheel alignment and oil change. The wheel alignment was off. Made an appointment for them to correct it. Went in Nick our adviser said it would be a couple of hours. We waited for over three hours, and when the vehicle was ready he did not even come get us. I had to call for a manager to get the vehicle, while he was on the phone the entire time. As this was their mistake they should have taken care of our car first and not last. There is no reason to keep people waiting with children for over three hours. Worst part is the wheel alignment is still not perfect. Nick is the worst service advisor and I will never deal with him again and perhaps not with Brandon Ford. More

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Poor Service. Monday Oct. 2, 2017. Had appointment for 12:30 pm this day. Service Writer Nick. I was told Nick would call me when the problem with my 2008 F-150 wou Monday Oct. 2, 2017. Had appointment for 12:30 pm this day. Service Writer Nick. I was told Nick would call me when the problem with my 2008 F-150 would be ready. Also told the shuttle van had just left at 12:00 pm. Was told shuttle would be back at two. I had arrived at 12:10 pm for my 12:30 appointment. So, I waited. Shuttle Driver dropped off three people a little after 1:00 pm and left. I was waiting in the shuttle pickup area. At two shuttle driver arrived. Came over to me and told me I had to sign a log to be picked up. I signed the log was told he was going to take a break for 5 minutes. Finally at two thirty shuttle driver advised he would take me to Nick to see what progress Nick had going on my truck. Nick told me at that time my truck would not be ready until the next day around noon. This was a do over. As my 2008 F-150 with 69,000 miles had the same repair in July 2016. The truck had only be driven less that 2,800 miles since that same repair that was needed Oct. 2, 2017. I know it was a warranty repair, but feel this repair should have been expedited since I had an appointment. Now I have missed other Dr. appointments being without my truck today. My F-150 is in great shape, but was planning on trading it in for an F-350 due to my plans to purchase a 5th wheel RV. I had a F-450 prior to this truck. I'm retired now and ready to travel again. I have to say it will not be purchased at Brandon Ford. I've had my truck serviced by Brandon Ford in the past with great service. This trip was totally mishandled. Larry Boggs More

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Great service I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend them highly. More

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Awesome and fast service my service representative Nick was able to not only provide my 15,000 mile service but also to take a picture of some peeling leather send it to For my service representative Nick was able to not only provide my 15,000 mile service but also to take a picture of some peeling leather send it to Ford get it approved and new seat will be sent to me shortly. He is the best More

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Wait time Service was quick in and out last week. I have waited much longer in the past. I have waited 2 hours before for an oil change after 4pm. Dealer Service was quick in and out last week. I have waited much longer in the past. I have waited 2 hours before for an oil change after 4pm. Dealer should increase service personnel if you are going to offer service until 9pm. More

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no surprises the service department met all of my expectations and took care of providing me with great service. i HAVE NO PROBLEM WITH THE PERSONAL OR THE END PRO the service department met all of my expectations and took care of providing me with great service. i HAVE NO PROBLEM WITH THE PERSONAL OR THE END PRODUCT. More

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