Nick Hernandez

I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX More

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Best experience I have had in buying a car. Lewis was my salesman and he took his time with me and no pressure at all. Lewis was my salesman and he took his time with me and no pressure at all. More

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Good group to work with. Trustworthy. Friends. Have served us and a lot of our family and friends that we have refered to them. Trustworthy. Friends. Have served us and a lot of our family and friends that we have refered to them. More

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Always a great experience here. Alfred El-Darazi is my go-to guy and always makes the deals good, fast and simple. I am a repeat customer and I appreciate getting the VIP treatment Alfred El-Darazi is my go-to guy and always makes the deals good, fast and simple. I am a repeat customer and I appreciate getting the VIP treatment whenever I come in for anything. I will continue to come here to buy my Ford vehicles from Alfred and recommend them to everyone. More

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I’ve purchased several vehicles at Five Star over the years and have always been pleased with the process. Have used them for service as well with no complaints. years and have always been pleased with the process. Have used them for service as well with no complaints. More

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Five Star Service NRH is really a Michelin Star shop! Robert Morgan and his team cannot be outdone. Every service team member, from the greeter to cashier takes customer service and experience seriousl Robert Morgan and his team cannot be outdone. Every service team member, from the greeter to cashier takes customer service and experience seriously. Special appreciation goes to Nick Hernandez who was eager to get my service project underway, advocated my interests with respect to technician recommendations, and made certain that all my needs were met! There is no better place to have a Ford serviced. More

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