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Nick Covino
Nick Covino at Jackson Acura
Refer Me

Nick Covino

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,522 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

Dealership Experience

25 yrs, 5 mos

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

4.8

1,522 Reviews

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1522 Reviews of Nick Covino

January 21, 2025

Dealership Rating
Employee Rating

This service department is fast and reliable service. Had me in and out quickly and safely. More

by jacjac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

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January 18, 2025

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Nick did a great job helping my service experience be smooth and easy. Good communication on letting me know what is going on More

by evan_harbot
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Workmanship
Service Time
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Recommend Dealer
Yes
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January 11, 2025

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Nick is always very helpful! I never have to wait too long. I like the small offices in the waiting area. They are really helpful for getting some work done while I wait. More

by brandonlongshore
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Workmanship
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Recommend Dealer
Yes
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Jan 13, 2025

Jackson Acura responded

Thank you for your thoughtful review! We're so glad to hear that Nick continues to provide helpful service and that our waiting area setup supports your productivity while you visit. Providing a comfortable and efficient experience for our guests is really important to us, and we appreciate your feedback. If you need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 10, 2025

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They promptly addressed my issue and resolved it. Moreover, they had advised me at a prior service that my battery could get low given its age and what to watch for. Based on the prior advice, we cau More

by ckadams2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jackson Acura responded

Thank you for your thoughtful 5-star review! We're so pleased our team could address your concerns promptly and that our proactive guidance helped you avoid a more significant issue. Providing knowledgeable, transparent service is a key part of our commitment to customer care. We truly appreciate your trust and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

January 10, 2025

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Nick is very receptive and handles everything with professionalism. I would buy another car from Jackson Acura More

by Hoffleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jackson Acura responded

Thank you for your wonderful 5-star review! We're delighted to hear that Nick provided such professional service and made your experience a positive one. His attentive approach reflects our ongoing dedication to exceptional service and customer satisfaction. We truly appreciate your loyalty and look forward to the opportunity to assist you again when you're ready for your next vehicle! Warm Regards, Jackson Acura Team

January 10, 2025

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Employee Rating

They make good repairs, and they communicate on good time. They have all the parts needed for your Acura More

by famak6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden, Rodney Jones, Cody Johnson, Yvonne Russell

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Jan 13, 2025

Jackson Acura responded

Thank you for your fantastic 5-star review! We're pleased to hear that our team's timely communication and quality repairs made your experience a positive one. Providing efficient service with genuine Acura parts is part of our commitment to excellence. If you need anything else please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 10, 2025

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My experience was wonderful. The service department always does an amazing job. I will definitely be taking my car back. More

by n2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

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Jan 13, 2025

Jackson Acura responded

Thank you for your 5-star review! We're delighted to hear you had a wonderful experience with our service department. Consistently providing top-quality care and ensuring our customers feel confident returning is always our goal. We truly appreciate your loyalty and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 07, 2025

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Employee Rating

Nick is great to work with and seems to have my best interest at hear More

by rdurie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jan 15, 2025

Jackson Acura responded

Thank you for the wonderful review! We're thrilled to hear that Nick provided you with such attentive care and always keeps your best interests in mind. His dedication reflects our core values of exceptional service and customer care. If there's anything you need in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 02, 2025

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Nick has always taken care of me when there. Service has always been outstanding and done on a timely manner. More

by ttreanor
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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December 29, 2024

Dealership Rating
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Jackson Acura and Neil Cacuto have taken care of my vehicles for years. They have always done well. My vehicles have always been kept in top condition. More

by DavesCarsHere
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Report | Print
Jan 13, 2025

Jackson Acura responded

Thank you so much for your wonderful 5-star review! We're grateful for your continued trust in Jackson Acura and Neil over the years. We're dedicated to providing top-notch care for your vehicles, and it's great to know that we've consistently met your expectations. We truly value your loyalty and look forward to continuing to keep your vehicles in excellent condition. If you ever need anything, don't hesitate to reach out! Warm Regards, Jackson Acura Team

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