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Nick Castillo

Overview Reviews (86) Inventory (308)

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Nick Castillo

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Nick Castillo

Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9

86 Reviews

Overview Reviews (86) Inventory (308)

Dealership Experience

6 yrs, 4 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English

4.9

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Nick Castillo

June 11, 2024

Dealership Rating

Employee Rating

Good people ,seemed as if you are talking with a friend. I would come back again very happy ! I would come back again very happy ! More

by Bonifas2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kylee Finch, David Dau

Helpful 0

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Jun 13, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

Dealership Rating

Employee Rating

Kylee was great! She was never too pushy and respected my needs and wants. She made the process quick and easy! She was never too pushy and respected my needs and wants. She made the process quick and easy! More

by ellabeachh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Helpful 0

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May 07, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thank you again for choosing City Chevrolet and we hope to see you again.

April 30, 2024

Dealership Rating

Employee Rating

Blake was extremely helpful from start to finish. It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family and I throughout the entire process and answered any questions we had to put us at ease. I highly recommend working with Blake. More

by mb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Byerly

Helpful 0

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May 03, 2024 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 26, 2024

Dealership Rating

Employee Rating

Everyone was super helpful, nice and easy to work with. I had a great experience and was quick and easy. I had a great experience and was quick and easy. More

by Drew

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Nichols, Kylee Finch, Alejandra Brito, Jeff Junkin, Danny Roller

Helpful 0

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Mar 28, 2024 -

City Automall Ford responded

Drew, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2024

Dealership Rating

Employee Rating

Mo was respectful and helpful. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. More

by dean.mcfarlin21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Travis Nichols, David Dau, Derek Hively, Brian Bowes , Mo Jatala, Christian Mulder

Helpful 0

Report | Print

Mar 19, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

March 14, 2024

Dealership Rating

Employee Rating

Aly was very responsive, and helpful through the whole process. she made buying my escape very quick and easy. I love it. process. she made buying my escape very quick and easy. I love it. More

by Sdcollins5@frontier.com

Recommend Dealer

Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Helpful 0

Report | Print

Mar 16, 2024 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2024

Dealership Rating

Employee Rating

Joe Payton was a big help to Cody & I on buying our 2023 F-150. F-150. More

by cdianejo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Dau , Joe Payton

Helpful 0

Report | Print

Feb 27, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2024

Dealership Rating

Employee Rating

Kylee, Alejandra, and Nick were all very helpful and accommodating for my request. The process went very smoothly and wasn’t as stressful as I would have thought! The place is very clean and customer fr accommodating for my request. The process went very smoothly and wasn’t as stressful as I would have thought! The place is very clean and customer friendly. I would definitely recommend and would use them again! More

by Mike H

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Helpful 0

Report | Print

Feb 19, 2024 -

City Automall Ford responded

Mike, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

January 27, 2024

Dealership Rating

Employee Rating

Great people to work with. Listened well to what we wanted. Highly recommend this dealership Listened well to what we wanted. Highly recommend this dealership More

by vidrenth

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Helpful 0

Report | Print

Jan 30, 2024 -

City Automall Ford responded

Vidrenth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2024

Dealership Rating

Employee Rating

If they are anything like city Chevrolet, I would never recommend them to anyone. NEVER..... recommend them to anyone. NEVER..... More

by Disappointed

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Zachary Ott, David Dau, Brian Bowes

Helpful 0

Report | Print

Jan 24, 2024 -

City Automall Ford responded

We would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

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Nick Castillo

Sales Manager

City Automall Ford

86 Reviews of Nick Castillo

Dealership Inventory (308 Vehicles)

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