Employees were pleasant to work with and very
knowledgeable. Everything moved along very very quickly
knowledgeable. Everything moved along very very quickly
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by Jrlembeck
Other Employees Tagged:
Kyle Brown, Donovan Martin
May 09, 2025 -
Jeff Belzer's Lakeville responded
We're delighted to hear that our team at Jeff Belzer Chevrolet Lakeville provided you with a pleasant and efficient experience. Thanks for the great feedback!
Salesman did a great job.
Not pushy at all and laid out all the details. Very fair on used vehicle price.
Not pushy at all and laid out all the details. Very fair on used vehicle price.
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by Mmlcfmp
Apr 21, 2025 -
Jeff Belzer's Lakeville responded
We're delighted to hear that you had a positive experience with our team at Jeff Belzer Chevrolet Lakeville. It's great to know the process was straightforward and fair for you. Thank you for choosing us!
The service during the sales process was great.
Kudos to all the staff. We ran into a problem in actually getting our car. One item needed to be repaired. There appeared to be a lack of commun
Kudos to all the staff. We ran into a problem in actually getting our car. One item needed to be repaired. There appeared to be a lack of communication between the service department and our sales rep, resulting in us not knowing what was going on for a couple of days. Frustrating.
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by lily
Mar 20, 2025 -
Jeff Belzer's Lakeville responded
Lily, thank you for your feedback and patience. We're glad to hear the sales process went well at Jeff Belzer Chevrolet Lakeville but apologize for any communication issues regarding your car's repair. We'll work on improving this aspect of our service!
This dealership was easy to work with, they got us
approved and our vehicle ready to go super fast.
approved and our vehicle ready to go super fast.
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by raywalker315
Other Employees Tagged:
Karim Tolbert
Mar 20, 2025 -
Jeff Belzer's Lakeville responded
Thanks so much, Ray. We look forward to your next visit to Jeff Belzer Chevrolet Lakeville! Drive safely!
Courteous, friendly, helpful, just down right very nice
people clean dealership i would recommend to anybody .
people clean dealership i would recommend to anybody .
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by rccow103
Other Employees Tagged:
Kyle Brown, Tim Tichich
Mar 05, 2025 -
Jeff Belzer's Lakeville responded
Thank you for the wonderful feedback! We're delighted to hear that our team at Jeff Belzer Chevrolet Lakeville made such a positive impression. We appreciate your recommendation and look forward to welcoming you back in the future!
Everything went great,the sales team was was excellent.
And Dave in the finance office was a pro.
And Dave in the finance office was a pro.
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by Guyghinrichs
Other Employees Tagged:
David Moghadam
Oct 01, 2024 -
Jeff Belzer's Lakeville responded
Thank you for leaving Jeff Belzer Chevrolet Lakeville a five-star review! We are happy to hear that everything went smoothly from start to finish. Enjoy the ride!
I had a very good experience from salesman to financings.
I would go back to buy another vehicle.
I would go back to buy another vehicle.
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by Caseyaljets
Other Employees Tagged:
Andy Heille, Zach Pickens
Sep 17, 2024 -
Jeff Belzer's Lakeville responded
Thanks for trusting Jeff Belzer Chevrolet Lakeville with your business! It would be our pleasure to work with you again. Enjoy the ride!
Nick and the whole team did a great job and made it an
easy process!
easy process!
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by e7jarhead
Aug 29, 2024 -
Jeff Belzer's Lakeville responded
Your kind review warms our hearts! Thank you from the Jeff Belzer Chevrolet Lakeville Team.
In May 2024, I purchased a used 2023 Chevy Bolt from Jeff
Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left
Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left me very disappointed.
Here are the specific issues I encountered:
Missing Key: I specifically confirmed that I needed two keys before taking the car for a test drive, and was informed that it would not be a problem. Despite this, the second key wasn't readily available. I was told it would be mailed, but I have yet to receive it (as of July 2024) despite multiple follow-up calls (over 10). Always told the same we will get back to you and no one ever has.
Extended Warranty: My inquiry about an extended warranty was brushed aside, and it was revisited when financing. I specifically mentioned wanting to use my credit card to rebuild credit, but the finance department then pressured me to add the warranty to my credit card.
Unprepared Delivery: Upon picking up the car, it wasn't fully charged (despite calling ahead to confirm a full charge for the drive home).
Additionally, the charging cable needed to be added to the trunk. We needed to go back that same night to get it, and we were given part of it, not all of it.
Questionable Service: I paid for a seat treatment, but I wonder if it was performed.
Overall, the lack of attention to detail and follow-through significantly impacted my experience. This was a significant purchase for me, amounting to around $20,000, and the dealership's lapses unfortunately overshadowed the initial positive interaction.
I sincerely hope this review helps other potential customers be aware of these issues and make informed decisions. I also hope the garage gets back to me as we wanted to go by truck and send friends there, but now everything is on hold.
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by Lucy B
Other Employees Tagged:
Diego Acevedo, Wally Johnson
Jul 26, 2024 -
Jeff Belzer's Lakeville responded
Lucy, I'm sorry to hear about the issues you've encountered with your purchase. Regarding the missing key, we were clear from the beginning of the process that the used vehicle you purchased only came with one key. It was not promised that it would be mailed, and we have been in contact with you and your husband multiple times to address all of these concerns. Our team has tried to reach you again after seeing this review but was unable to get ahold of you. Additionally, with regard to the extended warranty, you decided after signing that this was something you would like to add, so we gave you the option to put it on your credit card or redo the finance paperwork, and we did not hear back from you about this. We do apologize for the 25% charge on the vehicle at delivery, as this is not reflective of our usual standards. We understand your frustration about the charging cable as well, but we sent another one to you in the mail. We look forward to continuing to speak with you about these concerns and coming to a satisfactory resolution with you. Thank you.
Was just fabulous.
Everyone in the place worked as a team to help. Best new car truck experience in 50 years. A++++++++++++++++++++++++++++++
Everyone in the place worked as a team to help. Best new car truck experience in 50 years. A++++++++++++++++++++++++++++++
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by tonypeterfeso
Other Employees Tagged:
Donny Abboud, Jr., Diego Acevedo, Corey Hehling, Josh McMahon, Kinzie Wulf
May 28, 2024 -
Jeff Belzer's Lakeville responded
Thank you for sharing your fantastic experience! We're delighted to hear that our team at Jeff Belzer Chevrolet Lakeville made it the best new car truck purchase in 50 years. Enjoy your new vehicle!
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