Nick Barsuli

Thank the manger for his bad SERVICE due to trying to run a second credit report from someone with a score of 835 according to my new dealership makes at least 120k per year, owns a 400k house, and getting a a second credit report from someone with a score of 835 according to my new dealership makes at least 120k per year, owns a 400k house, and getting a trace offer of 33k for my 2023 ram 1500 which I paid CASH for it Now you tell me what wrong with ………THIS STORY…..I FORGOT to tell you …….I AM BLACK!!!!!…here is my new truck paid CASH for I bought this 67k truck for 50k with the BELLS and Whistles in ILLINOIS What is there to TALK——> ABOUT!! TV, RADIO, and media will be involved to understand your racial preferences play into this situation Sent from my iPhone More

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scheduled apps take to long. I have waited in the past two hours for a scheduled oil change I have waited in the past two hours for a scheduled oil change More

by krato_74 Verified Customer Verified Customer

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This is the second time I have purchased from this dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen. dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen. More

by ELK082880 Verified Customer Verified Customer

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The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any quest new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have. More

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Very Professional, Friendly, Welcoming, Informative and Nice Thank You to Everyone who we worked with. We will definitely recommend this dealership to our friends and family Nice Thank You to Everyone who we worked with. We will definitely recommend this dealership to our friends and family More

by SARACE Verified Customer Verified Customer

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Prices for new key fob were a little pricey! Also got quote for trailer hitch $1,500. Got a nice one in put on in Gerny Il. for $445! quote for trailer hitch $1,500. Got a nice one in put on in Gerny Il. for $445! More

by RYUST Verified Customer Verified Customer

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We always have had great experiences with Randy Rogers and all the staff at palmens. I would rate all the staff at palmens 5 stars. and all the staff at palmens. I would rate all the staff at palmens 5 stars. More

by ykirby Verified Customer Verified Customer

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Great experience, & first class experience for my wife and I!!! and I!!! More

by chriswbarker2 Verified Customer Verified Customer

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Professionalism Integrity and Honesty with all their Customers they sit down with each customer and explain all the Details of their sales and your purchase Customers they sit down with each customer and explain all the Details of their sales and your purchase More

by alnowlin2509 Verified Customer Verified Customer

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Hello, so to start I would give 5 star’s but the vehicle we went to see that was advertised was not the correct vehicle. However we did end up making a purchase from palmen. The vehicle we purchased did not we went to see that was advertised was not the correct vehicle. However we did end up making a purchase from palmen. The vehicle we purchased did not have Bluetooth on it and we did not realize that until after the purchase. The sales representative offered to hook up my phone for us but I passed due to it being a easy process and to save us all time. We also traveled 120 miles there and wanted to hit the road ASAP. So after we got back home we tried to hook up our phones to the vehicle but it kept giving us a no connection notification. I contacted our sales representative about the problem and he went out of his way to solve the problem. Unfortunately the model we had was not able to have the Bluetooth. Thankfully Palmen was awesome about the situation and offered us a free swap for a upgraded model that had the Bluetooth and plus more! All in all was a great purchase and we are very happy with the outcome. Thank you Palmen for being understanding and working with us and not just pushing the problem away. I would definitely recommend Palmen to others. Also there prices are good. Hence why we drove so far lol. Plus I have to give 2 Thumbs up to Nick Barsuli, our sales representative for being awesome and not pushy in anyway. Felt like I was talking to a person and not just a selling robot. More

by Nicholas Verified Customer Verified Customer

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