Nichole Machen

"I’m consistently impressed by the level of service I receive at Mercedes-Benz of Ontario. The process is seamless, adding real value to my experience and making everything simple and efficient. Having a receive at Mercedes-Benz of Ontario. The process is seamless, adding real value to my experience and making everything simple and efficient. Having access to a loaner vehicle keeps my routine running smoothly during service, and my service advisor, Matzi, always goes the extra mile, calling to explain each step and ensuring that everything is done to Mercedes’ specifications. Working with Trevor and Addi in Sales and Dennis and Johnny in Finance has made me feel like a truly valued Preferred Owner. Their commitment to excellence, along with benefits like the convenient car wash, has solidified my loyalty to Mercedes-Benz—specifically with Ontario. April, Hailey, and Angel, along with the entire team, continually provide top-notch service. This level of care and attention is exactly why I chose Mercedes-Benz of Ontario!" More

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The entire staff at this dealership are highly esteemed, consummate professionals. The service department Manager, Nicole and Service Advisor Art were extremely helpful in resolving any and all problems. Th consummate professionals. The service department Manager, Nicole and Service Advisor Art were extremely helpful in resolving any and all problems. They have impeccable integrity. They’re extremely cordial and courteous..I strongly recommend this dealership to anyone shopping for a car or looking to service their car. The experience you’d get from this location will be totally satisfying and unbeatable More

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I wish I could give a zero. I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warran I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warranty less then 4 months and they basically gave me a keychain for my troubles even after admitting it was a catastrophic failure on THEIR part. More

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if u go here for service, Christian Lopez is the best advisor, he will be there for u for emergencies and will help you save time and money. christian lopez is the guy u want to c. advisor, he will be there for u for emergencies and will help you save time and money. christian lopez is the guy u want to c. More

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The service was very considerate, the service staff were very enthusiastic, the attitude was very good, I was very satisfied! very enthusiastic, the attitude was very good, I was very satisfied! More

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Loved the service and treatment I received as soon as I pulled In for work to be done. Service with a smile. pulled In for work to be done. Service with a smile. More

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I am a satisfied customer purchase of my new vehicle was great. My first service on my vehicle was a smooth experience. Thank You great. My first service on my vehicle was a smooth experience. Thank You More

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