Nichole Harris

Amazing, especially with lindsay Salinas who sold me the truck. Very informative and helpful. I will continue to come here for future vehicle's truck. Very informative and helpful. I will continue to come here for future vehicle's More

by JOSEPHRODRIGUEZ801 Verified Customer Verified Customer

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Mr. Ray helped us and did a great job. He was very knowledgeable and kind. knowledgeable and kind. More

by WILLIAM.N.FIGUEROA Verified Customer Verified Customer

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I enjoyed my experience they listened and answered any questions I had. I never felt pressured at any time. Diana made it easy when getting my extended warranty and helping me the app as well thank you. questions I had. I never felt pressured at any time. Diana made it easy when getting my extended warranty and helping me the app as well thank you. More

by Raul Verified Customer Verified Customer

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Even though I was unable to complete the transaction the dealership did everything right. Thanks dealership did everything right. Thanks More

by rossnwsandige Verified Customer Verified Customer

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Excelente servicio, para un cambio de aceite fue súper rápido y el trabajo muy limpio rápido y el trabajo muy limpio More

by Jorge Verified Customer Verified Customer

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Great customer service and wonderful to work with. Glad we could make a deal work for our family Glad we could make a deal work for our family More

by RBRUMBLOW Verified Customer Verified Customer

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Elijah is a wonderful salesman who truly cares about his customers, but had a LOT of difficulties with finance and service! CHECK EVERYTHING! customers, but had a LOT of difficulties with finance and service! CHECK EVERYTHING! More

by JimVC67 Verified Customer Verified Customer

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I like the way they treated us, I would recommend my friends to go and buy a vehicle from you guys, thank you friends to go and buy a vehicle from you guys, thank you More

by Juan V. Garcia Verified Customer Verified Customer

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My experience with Access Ford was horrible. The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous thro The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous throughout this struggle of a sale. My sales representative Glenn Taylor doesn't need to be in sales at all. My goal was to purchase the vehicle and have it delivered to me. I asked Glenn to send a video showing that the car did not have any errors on the dash. He sent a video of the dash in the settings screen which does not allow all of the warning lights to show. H assured me the vehicle was in perfect condition, so I submitted my finance paperwork, Glenn calls me back the day of delivery and says there's an error message on the dash and he sent the vehicle to maintenance. The vehicle remained in maintenance for 3 weeks which almost made my finance offer from the bank expire. Throughout the time the vehicle was in maintenance Glenn had no clue what the status of the vehicle was or a estimated time of completion. I had to track down the service center they sent it to and begin calling them directly just to get updates. Nicole Harris was the only person giving me answers to my questions. When it came to the delivery and purchasing process, Glenn showed his incompetenc once again. When my delivery driver arrived, they asked me for my keys because they were told i was trading my vehicle in and they were supposed to drive it back to the dealership. Glenn was the person who I sent my bank financing information to, and who I told on was paying the the remaining balance with a cashiers check. He knew I was not trading any vehicle in. The delivery driver was left stranded and I had to drive them to rent a car just so they could get back to the dealership. Luckily the car was in good shape, but I absolutely would never buy from them again or refer anyone there while Glenn is a salesman there. More

by Justin Stephens Verified Customer Verified Customer

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It was an easy going atmosphere at the dealership. Nobody was pushy to sell or rush my decision. The staff explained the sell and gave me time to make my decision. Nobody was pushy to sell or rush my decision. The staff explained the sell and gave me time to make my decision. More

by LANEDEAL528 Verified Customer Verified Customer

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