Nichole Derleth
Nichole Derleth at Lou Fusz Mazda

Nichole Derleth

General Manager

Lou Fusz Mazda

925 North Lindbergh Blvd.
Saint Louis, MO 63141

4.8
38 Reviews
4.8

38 Reviews

Write a Review

38 Reviews of Nichole Derleth

May 30, 2024

Dealership Rating
Employee Rating

Service is always beyond excellent. I appreciate the customer service and I love Mazda. Fantastic car. More

by hmmust2308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Lou Fusz Mazda responded

We're glad that your service experience with us is always an excellent one!

May 24, 2024

Dealership Rating
Employee Rating

Above and noting service from beginning until the end. Love Mazda. Will never buy any other car. More

by hmmust2308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Lou Fusz Mazda responded

We're thrilled that our service department was able to go above and beyond for you!

May 23, 2024

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Employee Rating

Little pricey, but all in time and good quality. I’m with Loui Fusz over 20 years and bought 4 cars from them, never got service anywhere else. More

by oscar.schlafman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Lou Fusz Mazda responded

We appreciate your loyalty to us! We love having you as a customer!

October 03, 2023

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Employee Rating

It would’ve been nice if the young man would’ve actually actually went over the entire way that the radio and the streaming of the music goes I had to turn around and come back because I we didn’t go over t More

by pamela100
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kincaid, Nichole Medsker

Oct 06, 2023

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 03, 2023

Dealership Rating
Employee Rating

Not happy with the rate of interest besides and global pilot program, zero offers were given and was most like buy or leave More

by SATISH
Service Price Transparency
Recommend Dealer
No
Oct 06, 2023

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

May 17, 2023

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Employee Rating

My first impression was that it seemed like a lot of empty floor space. I waited a couple minutes at the empty reception desk before the Sales Manager greeted me and everything was smooth from then on. More

by mayneweyer2310
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Moe Daoud, Zach Higdon

May 19, 2023

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

March 27, 2023

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Employee Rating

Here are my fifteen words: I love to drive off in my new Lou Fusz car More

by tj-777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Higdon, Mike Feinstein, Abigail Fox , Whitney Repple, Mike Scherbring, Thomas Taylor

Mar 27, 2023

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 21, 2023

Dealership Rating
Employee Rating

Dependable, always courteous and takes care of the customer's need, clean surroundings and very understanding More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Higdon, Mike Feinstein, Charlie Luraschi , Steve Rickard, Mike Scherbring, Gary VanDoren, Leland Worley, Michael and Dane Frankel

Feb 24, 2023

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 15, 2023

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Employee Rating

very nice experience and the car is amazing. Danny is also very helpful and nice. More

by lilei.richard2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Daoud, Zach Higdon, Mike Feinstein, Jamel Gipson , Salvador Garcia, Chuck Hestand, John Napoli, Whitney Repple, Devin Riley

Feb 16, 2023

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

January 28, 2023

Dealership Rating
Employee Rating

Great customer service very friendly will recommend coming back they were the best. Will be seeing them soon More

by johnsonjasmine673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Daoud, Zach Higdon, Jamel Gipson , Salvador Garcia, Chuck Hestand, John Napoli, Whitney Repple, Devin Riley, Leland Worley

Jan 30, 2023

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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