Nicholas Unruh
Nicholas Unruh at  Lamborghini Houston
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Nicholas Unruh

Lamborghini Service Advisor

Lamborghini Houston

13921 North Fwy
Houston, TX 77090

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of Nicholas Unruh

November 18, 2024

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Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes

November 17, 2024

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Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
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Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

November 10, 2024

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To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
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Recommend Dealer
No

Other Employees Tagged: Steve Chavez

October 18, 2024

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Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
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Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

Nov 14, 2024

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

October 15, 2024

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Nick was not completely up front about the vehicle pick up and delivery costs. Also, when I service a vehicle at Lamborghini Houston I am used to getting the vehicle back cleaned, scented, and the gas tan More

by Eric Lund
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Recommend Dealer
Yes

September 25, 2024

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Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Steve Chavez , Saul Herrera

Nov 14, 2024

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 22, 2024

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Nicholaus was exceptional. He kept me updated and they finished the repairs and service work in a timely fashion. More

by DEX325I
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Recommend Dealer
Yes
Sep 24, 2024

Lamborghini Houston responded

Thank you for your great review! We're thrilled to hear that Nicholas provided exceptional service and kept you updated throughout the process. We're glad your repairs and service were completed in a timely manner. We appreciate your feedback and look forward to serving you again at Lamborghini Houston!

September 12, 2024

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The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
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Recommend Dealer
Yes
Sep 13, 2024

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

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Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
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Recommend Dealer
No

Other Employees Tagged: Eric Worrell, Steve Chavez , Raj is excellent

Sep 24, 2024

Lamborghini Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

September 05, 2024

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Absolutely the best experience purchasing from Lamborghini Houston !! Gene & Mo were outstanding !! Would definitely purchase again !!! More

by alpha9gtr1000
Recommend Dealer
Yes

Other Employees Tagged: Gene Vans

Sep 24, 2024

Lamborghini Houston responded

Thank you for your fantastic review! We're thrilled to hear that Gene and Mo provided you with an outstanding experience at Lamborghini Houston. Your kind words mean a lot to us, and we’re delighted that you'd choose to purchase from us again. We look forward to welcoming you back in the future!

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