Nicholas Unruh
Nicholas Unruh at  Lamborghini Houston
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Nicholas Unruh

Lamborghini Service Advisor

Lamborghini Houston

13921 North Fwy
Houston, TX 77090

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Nicholas Unruh

December 09, 2024

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Always a peace of mind dropping off my car here for service knowing its in great hands and Nick goes above and beyond every single time. More

by AB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Garry Greenhalgh, Gene Vans, Steve Chavez , Moe, Joey, Pablo

December 01, 2024

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Amazing service. Very prompt to complete. Very communicative with me as to updates on when my car would be ready. More

by r.garnett531
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Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

November 18, 2024

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Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Garry Greenhalgh, Steve Chavez , Paul Kim

Nov 21, 2024

Lamborghini Houston responded

Thank you for your kind words! We’re delighted to hear that every visit to Lamborghini Houston has been a great experience for you. Providing top-notch customer service in every department is our priority, and it’s rewarding to know we’ve earned your trust for both purchasing and servicing your exotics. We look forward to seeing you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Lamborghini Houston as your go-to destination!

November 17, 2024

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Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
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Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

Nov 21, 2024

Lamborghini Houston responded

Thank you for your review! We’re glad to hear that everything went according to plan and that your repairs were completed properly. Providing seamless and reliable service is always our goal, and we’re thrilled we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Lamborghini Houston, and we look forward to serving you again!

November 10, 2024

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To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
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Recommend Dealer
No

Other Employees Tagged: Steve Chavez

October 18, 2024

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Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
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Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

Nov 14, 2024

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

October 15, 2024

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Nick was not completely up front about the vehicle pick up and delivery costs. Also, when I service a vehicle at Lamborghini Houston I am used to getting the vehicle back cleaned, scented, and the gas tan More

by Eric Lund
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Recommend Dealer
Yes
Nov 21, 2024

Lamborghini Houston responded

Thank you for sharing your feedback. We’re glad to hear that you found our service to be very good, but we understand your concerns about the cost of the oil change and related maintenance. At Porsche San Francisco, we strive to provide high-quality service using genuine parts, but we recognize the importance of offering value as well. Your feedback is invaluable, and we will review it as part of our ongoing efforts to improve. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else we can do to assist you. We appreciate your trust and hope to provide you with a more satisfying experience in the future.

September 25, 2024

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Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Steve Chavez , Saul Herrera

Nov 14, 2024

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 22, 2024

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Nicholaus was exceptional. He kept me updated and they finished the repairs and service work in a timely fashion. More

by DEX325I
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Recommend Dealer
Yes
Sep 24, 2024

Lamborghini Houston responded

Thank you for your great review! We're thrilled to hear that Nicholas provided exceptional service and kept you updated throughout the process. We're glad your repairs and service were completed in a timely manner. We appreciate your feedback and look forward to serving you again at Lamborghini Houston!

September 12, 2024

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The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
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Recommend Dealer
Yes
Sep 13, 2024

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

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