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Nicholas Unruh
Nicholas Unruh at Lamborghini Houston
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Nicholas Unruh

Lamborghini Service Advisor

Lamborghini Houston

13921 North Freeway
Houston, TX 77090

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Nicholas Unruh

January 13, 2025

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Employee Rating

great communication and timely work. they worked hard to complete the job and get my car back. More

by ERIC@AMLBENZENE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Steve Chavez

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Jan 13, 2025

Lamborghini Houston responded

Thank you, Eric, for your kind feedback! We’re thrilled to hear you had a great experience with our team and that communication and timely work exceeded your expectations. We look forward to serving you again in the future!

January 13, 2025

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Employee Rating

There was a mix up with the online scheduling of service, but once that was straighten out, everything was great More

by JOELANDCC97
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Lamborghini Houston responded

Thank you for your feedback! We apologize for the mix-up with the online scheduling, but we’re glad to hear that once it was resolved, everything went smoothly. Your patience is greatly appreciated, and we look forward to assisting you again in the future!

January 01, 2025

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My service advisor Steve and the gang at Lamborghini Houston are the best a customer could ask for. Responsible with fair and honest service. Very happy to have had them for my McLaren and not my Lambor More

by cking138
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garry Greenhalgh, Steve Chavez, Joe Beneke

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Jan 13, 2025

Lamborghini Houston responded

Thank you for your wonderful feedback! We’re thrilled to hear that Steve and the team provided fair, honest, and top-notch service for your McLaren. We’re honored to have earned your trust and look forward to serving you and your Lamborghini in the future!

December 31, 2024

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Extremely fast and efficient transaction on a special vehicle. Really appreciate all the help, and will definitely shop there again. More

by jonathanknichols8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raj Magon, Eric Worrell, Garry Greenhalgh, Gene Vans, George Sanchez, Saul Herrera, Steve Chavez, Joe Beneke , Dylan Slovacek

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Jan 13, 2025

Lamborghini Houston responded

Thank you, Jonathan, for your fantastic review! We’re so pleased to hear that your transaction on a special vehicle was fast, efficient, and seamless. We appreciate your trust and look forward to helping you again soon!

December 09, 2024

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Employee Rating

Always a peace of mind dropping off my car here for service knowing its in great hands and Nick goes above and beyond every single time. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Garry Greenhalgh, Gene Vans, Steve Chavez , Moe, Joey, Pablo

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Jan 13, 2025

Lamborghini Houston responded

Thank you, AB, for your kind words! We’re so pleased to hear that Nick consistently goes above and beyond to ensure your car is in great hands. Your trust and peace of mind mean everything to us. We look forward to assisting you with your future service needs!

December 01, 2024

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Employee Rating

Amazing service. Very prompt to complete. Very communicative with me as to updates on when my car would be ready. More

by r.garnett531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

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Jan 13, 2025

Lamborghini Houston responded

Thank you for your wonderful review! We’re thrilled to hear that you received amazing service and appreciated the prompt updates on your car’s progress. Your satisfaction is our priority, and we look forward to assisting you again in the future!

November 18, 2024

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Employee Rating

Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Garry Greenhalgh, Steve Chavez , Paul Kim

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Nov 21, 2024

Lamborghini Houston responded

Thank you for your kind words! We’re delighted to hear that every visit to Lamborghini Houston has been a great experience for you. Providing top-notch customer service in every department is our priority, and it’s rewarding to know we’ve earned your trust for both purchasing and servicing your exotics. We look forward to seeing you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Lamborghini Houston as your go-to destination!

November 17, 2024

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Employee Rating

Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

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Nov 21, 2024

Lamborghini Houston responded

Thank you for your review! We’re glad to hear that everything went according to plan and that your repairs were completed properly. Providing seamless and reliable service is always our goal, and we’re thrilled we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Lamborghini Houston, and we look forward to serving you again!

November 10, 2024

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Employee Rating

To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Chavez

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October 18, 2024

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Employee Rating

Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Chavez

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Nov 14, 2024

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

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