4 Reviews
Write a Review4 Reviews of Nicholas Stephens
October 29, 2022
30 thousand mile service was believed to be done. Then service lights came on showing low windshield wiper fluid. I stopped by three weeks after the service visit and a technician reset service notic Then service lights came on showing low windshield wiper fluid. I stopped by three weeks after the service visit and a technician reset service notice. Two weeks have passed (six weeks since the service visit) and windshield wiper fluid, brake fluid, and radiator fluids levels are extremely low. After four attempts calling, Chris nor any other Service Manager have responded to calls. The 30 thousand mile Service Visit cost over $600. I cannot help but questions if any works were done on the car. I hope Lithia Reno Subaru does not treat others in this manner. Poor workmanship and poor service. More
Other Employees Tagged: Justin Denherder, Trevor Phillips
April 22, 2022
Absolutely disrespectful and terrible customer service. Very unprofessional and no guarantee on service l l. Very unprofessional and no guarantee on service l l. More
Other Employees Tagged: Scott Coops, John Dake, Justin Denherder, Martin Denna, Brandy Fallscher, Misty Guerrero, Paul Horman, Trevor Phillips, Travis Tebbe
December 12, 2017
Courteous, receptive, prompt, efficient My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's ar My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's are reliable), but if I do need the vehicle serviced, it will be at Lithia. I was very pleased with the service they afforded me, inspite of the recall work they had to do on my vehicle. Thanks Lithia Subaru More
Other Employees Tagged: Travis Tebbe
December 09, 2017
Service I always receive excellent service at Lithia Reno Subaru and I've been a Subaru owner for many years. I wouldn't drive any other make of car. I LOVE I always receive excellent service at Lithia Reno Subaru and I've been a Subaru owner for many years. I wouldn't drive any other make of car. I LOVE my Impreza! More