Nicholas Orsini
Nicholas Orsini at Delray Buick GMC
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Nicholas Orsini

Parts Counterman

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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3.9
13 Reviews
3.9

13 Reviews

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13 Reviews of Nicholas Orsini

April 03, 2025

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Employee Rating

Made an appointment for my Acadia for recall on the air bag. no parts and they only did an oil change that I really did not need. call ed for 3 days to find out when it would be compleat and was put on hol More

by Rick SUCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2025

Delray Buick GMC responded

Rick, I'm sorry to hear about the inconvenience you faced with your Acadia's recall service. It sounds like there was a breakdown in communication on our end, and I apologize for any frustration this caused. Please feel free to reach out directly so we can assist further and ensure you're kept informed moving forward.

December 28, 2024

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Dedicated employee. Overall great guy no issues. Kept me informed about my vehicle. Thank you More

by vancampj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Heinsohn

Dec 30, 2024

Delray Buick GMC responded

We're thrilled to see the positive feedback! Thanks for choosing Delray Buick GMC and let us know if we can do anything else for you.

December 13, 2024

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My experience at your dealership this time was terrible. I had to come back three times and it still wasn’t completed properly. I’ve gotten three cars from you. This was my worst experience. More

by LFINE12282
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Scott Bartsch

Dec 18, 2024

Delray Buick GMC responded

I'm sorry to hear about your recent experience with us. It's disappointing that we didn't meet the standards you've come to expect, especially as a returning customer. We would like the opportunity to make things right and ensure you're satisfied moving forward. Please feel free to reach out so we can address this directly.

May 12, 2024

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Excellent service and dealership , highly recommended , extremely professional and friendly. Easy to schedule with fast turnaround time More

by MANUEL6
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2024

Delray Buick GMC responded

Manuel, we're delighted to know you had a positive experience at Delray Buick GMC! Thanks for recommending us and acknowledging our professionalism. We look forward to serving you again in the future!

December 24, 2023

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All was great from the beginning to the end Quick and in and out with reasonable wait time More

by Kathieh24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Nancy Snyder

Jan 15, 2024

Delray Buick GMC responded

Thank you for choosing Delray Buick GMC, we appreciate your positive feedback!

December 01, 2023

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Employee Rating

Frank and Robert (Bob) from the Service department and Kyle for the Sales team are knowledgeable and always willing to help. I've never had a bad experience with this dealership, even when things don't go More

by RedG
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Recommend Dealer
Yes
Jan 04, 2024

Delray Buick GMC responded

We're so glad to know that our team at Delray Buick GMC, especially Frank, Robert and Kyle have consistently provided you with great service. Thanks for recommending us! We'll always be here ready to help out when needed.

August 30, 2023

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Great experience, professionalism and follow up. Sales person was excellent. 10+ Would buy another car from the dealer More

by STEVE@MYTRENDBEAUTY.COM
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2023

Delray Buick GMC responded

We're delighted to know you had a great experience with our team at Delray Buick GMC! We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new car!

July 29, 2023

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Great staff, straight and honest answers to questions. I would recommend them for both sales and service. More

by JLHART0201
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Frank Castagna , Michael Magyar

Jul 31, 2023

Delray Buick GMC responded

JLHART0201, we're glad to know you found our team at Delray Buick GMC helpful and honest. Thanks for recommending us!

July 20, 2023

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Matthew is the best. Great guy. Jordan the manager is also a great guy. Wonderful employees and experience More

by vancampj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear , Janet Castaneda, Michael Magyar, Matthew Mullane

Jul 25, 2023

Delray Buick GMC responded

Thank you for the kind words, vancampj! We're glad to hear that Matthew and Jordan provided you with a wonderful experience at Delray Buick GMC. We appreciate your support and hope to see you again in the future!

June 24, 2023

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Employee Rating

very good service all ways one time the car coming clean every time great service. More

by JOBNEK51
Service Price Transparency
Recommend Dealer
Yes
Jul 12, 2023

Delray Buick GMC responded

We are thrilled to see your positive review! The Delray Buick GMC team looks forward to your next visit with us. Take care!

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