Nicholas Masa
Nicholas Masa at Spitzer Kia Cleveland

Nicholas Masa

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Nicholas Masa

February 25, 2026

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Employee Rating

Very good honest courteous. Very informative explained exactly what I needed to know about the car buying process. Congratulations to George Woods and Nick Masa they made the ca More

by dwalcott866
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Spitzer Kia Cleveland responded

We’re delighted to hear George R. and Nicholas provided honest and informative guidance during your Kia K4 purchase. It’s rewarding to know they made the process clear and effortless. Congratulations on your new Kia and thank you for sharing your experience.

February 23, 2026

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Employee Rating

Very clean, Easy to navigate and everyone was extremely kind and welcoming. I felt this was a good place to get a car. More

by Tacketthannah7
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Saydeh

Feb 23, 2026

Spitzer Kia Cleveland responded

We’re thrilled to hear that our clean facility and simple layout made finding your Kia Sportage Hybrid a breeze. Our team appreciated your kind words about their welcoming attitude. Please reach out if there’s anything else we can assist you with.

February 18, 2026

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Awesome experience today. George was there to greet me as soon as i got to walking up to front doors. Very informative, friendly and fast service. I am amazed on how quickly a More

by mveres22
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Feb 18, 2026

Spitzer Kia Cleveland responded

We’re delighted that George R. was ready to welcome you and offer friendly, informative support along the way. It’s great to hear our fast and professional process helped with your used Kia Sportage purchase. Thank you for sharing your excitement and for choosing us.

February 09, 2026

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I was very happy after buying the BMW. I really thank larry for helping me to get my dream car. More

by pkommineni30
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry Saydeh

Feb 09, 2026

Spitzer Kia Cleveland responded

It’s wonderful to know that you’re happy with your BMW and that Larry’s assistance made the process smooth. Enjoy every drive!

January 24, 2026

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George was amazing. Best car buying experience I’ve ever had. Very personable, would highly recommend! More

by Altojj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Jan 24, 2026

Spitzer Kia Cleveland responded

Thank you so much for choosing Spitzer Kia Cleveland! Please let us know if we can be of any more assistance.

January 14, 2026

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George was the very best not pushy worked with us very welcoming what a pleasure we had no intentions of buying last night but he made the process so easy and was so helpful i will definitely tell my frie More

by Denise
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Jan 14, 2026

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2025

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I had a great experience with George & Nick; they helped me get to the price point I was looking for and provided great service along the way. Made my first time buying a new car a bit easier & less stressf More

by Kcobb2124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Nov 28, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2025

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Employee Rating

Positive experience all around everyone was very helpful, especially Mary! This is the third car our family has gotten at KIA mostly because of her excellent customer service. More

by SARA.MASSEY.AFG
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Hernandez, Michael Rosado

October 01, 2025

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Employee Rating

Friendly fast and low hassle car leasing experience. Reasonable compromise in deal terms. Clean and festive adtmosphere. More

by NFLZEMANEK75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hawk

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