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Nicholas Klinger
Nicholas Klinger at Smith Motor Sales of Haverhill Inc
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Nicholas Klinger

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
1,032 Reviews
4.9

1,032 Reviews

Write a Review

1032 Reviews of Nicholas Klinger

January 20, 2025

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Employee Rating

All people worked there very friendly and the service was very good. They called me to discuss the issues and made recommendations. That is why I give the five stars. More

by JAN03087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Coppola, Loren Goldstein

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Jan 20, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2025

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I have been going to Smith Motors for over 20 yrs now. The employees are fabulous ! I recommend to my family and friends Smith ehen they are looking at MB More

by CAVAlIERCavalier5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2025

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Employee Rating

Great service I went to check the tire pressure on my rear right tire the service representative promptly brought the car back to the repair department to check the tire They found a nail in tire and fi More

by ABOLFIROUZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

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Employee Rating

We have been using the service team at Smith for 10+ years. They are customer centric and very knowledgeable about this brand of vehicles. They are responsive and operate with a sense of urgency. More

by ACWRECRUITING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

January 15, 2025

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My experience at Smith is the best that I have ever experienced. I have bought 2 Lexus and a Toyota from other dealerships and this is the best More

by CALL4YOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Charles Chadder, Tom Silva , Marc Womboldt

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Jan 16, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2025

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Great service, best dealership for mercedes. Great rentals, polite staff, fair prices. I found my mercedes dealership for life. More

by AVERYPROPERTYHOLDINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2025

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Employee Rating

Have always been happy with my experience at Smith Motors.Very professional and thorough.Was happy to know what to watch for in the near future. More

by URILLA/Philip Cheverie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt ??

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Jan 13, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

January 12, 2025

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Employee Rating

A pleasant & professional experience from setting an appt to auto pickup. No surprises, fair prices and quality work. More

by BOBBERNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2025

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Employee Rating

I had to bring my car in multiple times for same issue. I finally took my car to another repair shop and they fixed the problem. Very disappointed, not to mention a waste of time and money including tow More

by BRENDA.MCHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: People including Nick are kind and responsive. The problem is with the actual mechanics not fixing the problem and making mistakes that resulted in me having to bring my car back in several times.

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Jan 13, 2025

Smith Motor Sales of Haverhill Inc responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 10, 2025

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Employee Rating

They did a what needed to be done fast and all seems fine. I will use them in the future. More

by Shelly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Smith Motor Sales of Haverhill Inc responded

Thank you, Shelly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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