Nicholas Keitel

We've bought two Foresters from Cityside, 2015 and 2025. Both purchases were professional, courteous, and pricing was fair. We've serviced two 2011 Outbacks at Cityside over the years, the work was good, fa Both purchases were professional, courteous, and pricing was fair. We've serviced two 2011 Outbacks at Cityside over the years, the work was good, fairly priced (though like all dealerships, a bit on the high side), and service representatives were always professional and courteous. Really appreciate "loaner" vehicles, and/or free shuttle service to the Alewife T stop. All in all, a really good dealership. More

by STEVE@MCNEILCOVE.COM Verified Customer Verified Customer

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Everyone was helpful, I didn’t feel rushed, and I the experience of getting a new car went smoothly. experience of getting a new car went smoothly. More

by melissachaney Verified Customer Verified Customer

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My experience with sales person and even with business manager was so smooth and quick . They gave me all details in proper manner and all staffs are so nice. manager was so smooth and quick . They gave me all details in proper manner and all staffs are so nice. More

by ram Verified Customer Verified Customer

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I had a very good experience buying my first car here. Everyone I worked with was very helpful and made the process easy. Everyone I worked with was very helpful and made the process easy. More

by penelopejane Verified Customer Verified Customer

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I had an experience above and beyond with the whole team. Highly recommended if you are looking to get a car. This site is absolutely amazing place. They make you feel comfortable and welcome. I had no doubt Highly recommended if you are looking to get a car. This site is absolutely amazing place. They make you feel comfortable and welcome. I had no doubt that I was well care and had best deal. Highly recommended place. More

by peterisantana Verified Customer Verified Customer

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Nick and Michael were attentive and straight shooters. I had a great experience through the purchase process. I had a great experience through the purchase process. More

by K.KOTTARIDIS Verified Customer Verified Customer

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Had a great experience so far. Driver street needs to be repaired. Waiting on a replacement. Driver street needs to be repaired. Waiting on a replacement. More

by MARTYPURCELL Verified Customer Verified Customer

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This dealership was incredibly professional. This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my needs. I would highly recommend Nick, Michael, and CitySide Subaru! More

by URSCHEL0 Verified Customer Verified Customer

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Nick made the entire experience easy and painless. Explained all the options as well as explained the differences between brands and vehicles when I mentioned what I was comparing to outside of Subaru Explained all the options as well as explained the differences between brands and vehicles when I mentioned what I was comparing to outside of Subaru. Eric was great to work with as well. Again - painless process overall. Worked quickly and efficiently, but not incessant or annoyingly blowing up my phone. Both Nick and Eric made sure I knew exactly what steps I needed to take so everything would go smoothly and even reminded me of things I would need to update personally when getting a new vehicle. When I came to pick up my new Crosstrek, everyone at the dealership swung by to say hi to my pup and congratulate me on my purchase. It's the little things. More

by Rio G Verified Customer Verified Customer

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Paid Doc Fee, but no docs on pickup, things happen, but a little bummed, not particularly smooth… little bummed, not particularly smooth… More

by james.patrick Verified Customer Verified Customer

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