Nicholas Ferraro | Page 6

Amazing customer service, and very helpful, assisted us through the whole process from start to finish. through the whole process from start to finish. More

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Very understanding and patient I will go there anytime to purchase my salesman was great working with purchase my salesman was great working with More

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My car was totaled and I was without a car for roughly a month. When I was finally able to make it to the dealerships, I was running around like crazy trying to find a dealership that had a 2022 Toyota High month. When I was finally able to make it to the dealerships, I was running around like crazy trying to find a dealership that had a 2022 Toyota Highlander Hybrid. Every other dealership we went to either had none on the lot or had been spoken for when they arrived. Herb Chambers of Toyota was so good to us. They had literally ONE highlander hybrid which I was able to secure. I didn't feel pressured to buy or purchase any packages and the salesman, Nick, was so genuine and personable and super transparent. Overall it was a great experience and I felt satisfied walking out. I should also mention that this dealership was the only one that was able to give me a loaner car while I wait for my car to arrive; even with that they made me priority due to my situation More

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I was happy with deal I got and the flexibility of the sales person in meeting my needs. I am very happy with my experience at this dealership. No pressure! sales person in meeting my needs. I am very happy with my experience at this dealership. No pressure! More

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The service was excellent. My buying experience away just fantastic and there was no feeling of not being treated like a customer. Very friendly knowledgeable. 2nd vehicle I ha My buying experience away just fantastic and there was no feeling of not being treated like a customer. Very friendly knowledgeable. 2nd vehicle I have purchased there. The service is excellent as well. All around great service and sales dealership. You are not forgotten about when you walk out the door More

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Congested entrance need more privacy for transaction everyone was cordial efficent and knowledgeable kudo nicholas ferrerra everyone was cordial efficent and knowledgeable kudo nicholas ferrerra More

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I had a great experience,Melissa was very helpful with my purchase .Courteous and very respectful to my needs . Thanks, Evelyn purchase .Courteous and very respectful to my needs . Thanks, Evelyn More

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This is the second deal I’ve done here. The first was a used 2016 Rav 4 limited. This time it’s a 2022 Tacoma. Nick was very low pressure and helpful with closing the deal and very knowledgeable. He worked used 2016 Rav 4 limited. This time it’s a 2022 Tacoma. Nick was very low pressure and helpful with closing the deal and very knowledgeable. He worked hard to make sure everything was perfect. I highly recommend working with him. I look forward to future purchases with him! Again thank you Nick More

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We just picked up our fourth Toyota at Herb Chambers Auburn. Each time, Dan, the General Manager, has been just exceptional. His staff truly follows his lead. Our salesperson (TJ) came down with Covid a Auburn. Each time, Dan, the General Manager, has been just exceptional. His staff truly follows his lead. Our salesperson (TJ) came down with Covid a few days after the papers were signed as we awaited delivery. TJ made sure that we had our financial questions answered clearly and completely by Monish in the Finance Dept. To be sure the delivery went smoothly, TJ arranged to have a colleague by the name of Nick answer all the questions we had about our beautiful new VENZA. Thank you to all for making our experience outstanding once again, even given this difficult situation. Happy New Year, Joyce and Michael Cassidy More

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Went in to look at a new vehicle since mine definitely needed an upgrade. My sales associate Nick was very helpful and made the whole experience less stressful. He made me fall in love with the Rav 4. I w needed an upgrade. My sales associate Nick was very helpful and made the whole experience less stressful. He made me fall in love with the Rav 4. I would have left with a new car that day if the dealership wasn’t so much over MSRP! Which is understandable with the market today. I will definitely be back to see Nick. Great customer service! More

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