Nicholas Ferraro | Page 5

After a year of searching for a new car at a very difficult time for the industry we finally found Herb Chambers Toyota of Auburn. No bull. Delivered what was promised. Finalizing was easy. Entire st difficult time for the industry we finally found Herb Chambers Toyota of Auburn. No bull. Delivered what was promised. Finalizing was easy. Entire staff was great. More

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Nicholas was a great salesman. He was very patient with me. I had tons of questions & some anxiety on choosing a car. He was very understanding & helped me through the process. He He was very patient with me. I had tons of questions & some anxiety on choosing a car. He was very understanding & helped me through the process. He worked hard for me & the dealership. I would recommend using him to anyone looking for a Toyota! Btw I bought a 2023 Highlander. More

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This dealership was nice and flexible. They picked /dropped me when I was left with no car before buying the car here. They picked /dropped me when I was left with no car before buying the car here. More

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Nicholas did a great job getting us what we wanted for the right price. I would go back to buy the next car. Thank you nicholas the right price. I would go back to buy the next car. Thank you nicholas More

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Staff were nice, respectful and very helpful. They took their time to explain things very well and helped me get the car I wanted.. They took their time to explain things very well and helped me get the car I wanted.. More

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I had a great experience with the entire staff of Herb Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect price. They also took care of my trade in by giving me the highest offer I'd revived for it. I will be a returning customer and I will gladly send my friends and family to this dealership. More

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Wife and I decided on a sedan vs suv. After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us t After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us through the process Unfortunately the Avalon we preferred was not available now or in near future. There was a different model coming in 5 weeks which we agreed to purchase. TJ kept us apprised of the vehicle’s progress, called several times and met with twice for paperwork. When the vehicle finally arrived he started his vacation. But Nicholas another sales rep filled in admirably helping us deal with insurance paperwork. On purchase he reviewed the standard features and took the time to deal with our questions My only frustration was that when we test drove an Avalon it was a touring with features that we preferred. TJ felt that overall the new car would meet our needs as we explained to him. In retrospect we wished we had a chance to test drive the specific model as after seeing the differences we may have decided to not purchase this one. Took a long ride happy with the drive, comfort and ambiance but would have preferred additional options. More

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Kind and attentive. Mike made me feel right at home. Finance team explained everything. Fabulous! Mike made me feel right at home. Finance team explained everything. Fabulous! More

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Nick Ferraro was our sales rep. & it was a nice experience interacting with him. Nick listened to our request for what we we were looking in a new Toyota and sourced a RAV4 to acc & it was a nice experience interacting with him. Nick listened to our request for what we we were looking in a new Toyota and sourced a RAV4 to acccomodate us. Afterwards Nick stayed on top of the deal every step of the way by informing us on the build date & then expected delivery date. In the future when it comes time shop for a new Toyota he is going to be our go to sales rep. More

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Cole went above and beyond for us in our Sienna purchase. I can’t thank him enough for everything he did to get us into our replacement vehicle as soon as possible. Thank you Cole ! And everyone involved i I can’t thank him enough for everything he did to get us into our replacement vehicle as soon as possible. Thank you Cole ! And everyone involved in the purchase as well ! More

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