Nicholas Craddock

I liked Kyle, who was very knowledgeable about our car of interest, pleasant and helpful. He helped us with viewing the car and making a purchase. The only drawback was that, on a Saturday, he was apparently interest, pleasant and helpful. He helped us with viewing the car and making a purchase. The only drawback was that, on a Saturday, he was apparently very busy, trying to sell cars to two other customers at the same time. It was like a whirlwind seeing him run back and forth between customers, but he nevertheless seemed pretty good at minimizing confusion between clients. As for the dealership, I had warned a day earlier that I was coming to examine the KIA Niro PHEV. They did not take the trouble to see that the car's battery was charged (it barely had a charge). Second, I asked that the tires be properly inflated for my 100 mile drive home after the purchase. They inflated to only 31-32 psi, where the car actually needs 36 psi. More

Report | Print

They had the car we wanted at a good price and Kyle really knew his stuff regarding hybrids!! We enjoyed our experience. They worked with us and deal completed and we were on our way in a few hours rat really knew his stuff regarding hybrids!! We enjoyed our experience. They worked with us and deal completed and we were on our way in a few hours rather than days! Thank you! More

Report | Print

I was pleased with my truck purchase from Ferguson. Niko kept me informed and answered all my questions and was able to get me a great deal. However I wasn’t really happy that nothing was said about th Niko kept me informed and answered all my questions and was able to get me a great deal. However I wasn’t really happy that nothing was said about the decals on my trade in until I was in the back office filling out paperwork for the new truck. We had agreed on a trade in value before I had even come in and then to find out that they were going to take 500$ off the trade value because the truck had work decals was kind of concerning. They had received pictures of my trade in WITH the decals on it so I believe this should have been brought up before I even came up to test drive. If that’s had been brought up, I would’ve had 2 days to remove them before making the trip to test drive. Instead I find out after the fact and then have to rush to find a detail shop to remove them. More

Report | Print

From the initial meeting to discuss vehicle purchase Bryan listened to my needs as well as made sure what we discussed was followed to the “T”. I highly recommend him to anyone looking for a veh Bryan listened to my needs as well as made sure what we discussed was followed to the “T”. I highly recommend him to anyone looking for a vehicle purchase in the future. I have already passed his name along to a couple colleagues. Well done! More

Report | Print

Ferguson Kia was an extremely easy to deal with. Nathan (the salesman) come in on his off day so I could purchase the vehicle I was interested in. Top notch service, will return! Nathan (the salesman) come in on his off day so I could purchase the vehicle I was interested in. Top notch service, will return! More

Report | Print

Kyle was great. He worked very hard to get us into the car we wanted. Would highly recommend him. He worked very hard to get us into the car we wanted. Would highly recommend him. More

Report | Print

Kyle was great to work with. Made everything super quick and simple, answered any and all questions as accurately as possible. He overall made my first car buying experience grea Made everything super quick and simple, answered any and all questions as accurately as possible. He overall made my first car buying experience great! More

Report | Print

Everyone did a great job from finding the vehicle I wanted to setting up the financing. wanted to setting up the financing. More

Report | Print

Bryan Say in sales is fantastic! Answered every question I had, addressed concerns, and is a customer advocate. Answered every question I had, addressed concerns, and is a customer advocate. More

Report | Print

Great atmosphere! Kyle was very helpful and worked hard to help us get what we wanted for the price we wanted. Kyle was very helpful and worked hard to help us get what we wanted for the price we wanted. More

Report | Print