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Nicholas Bonarrigo

Overview Reviews (1) Inventory (181)

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Nicholas Bonarrigo

Sales Consultant

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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Overview Reviews (1) Inventory (181)

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1 Review of Nicholas Bonarrigo

December 09, 2025

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BOUGHT THE ENVISTA. ..LOVE THE CAR, THE EXPERIENCE HAS RUINED THE CAR ALL THEY CARE ABOUT IS THE WARRANTY WHICH I CANCELLED TWO HOURS AND IT IS STILL ON MY LOAN ALREADY M ..LOVE THE CAR, THE EXPERIENCE HAS RUINED THE CAR ALL THEY CARE ABOUT IS THE WARRANTY WHICH I CANCELLED TWO HOURS AND IT IS STILL ON MY LOAN ALREADY MADE MY FIRST PAYMENT 17 DAYS LATER 3500 IS STILL ON THERE...DON'T TELL ME IT TAKES 35 DAYS FOR SOMETHING TO BE TAKEN OFF OF YOUR LOAN ...I KNOW THIS IS MY FAULT FOR SAYING YES BUT THE LOAN OFFICER DOESN'T EVEN GO OVER ANYTHING BEFORE THEY DO THE EXTENDED WARRANTY SELL..I NEW CAR IS STILL IN MY GARAGE NOT EVEN BEING DRIVEN BECAUSE THIS HAS TAKEN ALL THE JOY OUT OF IT......THEY DIDN'T EVEN HAVE TO WORK FOR THE SELL OF THE NEW CAR, More

by mmortaro

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Other Employees Tagged: Jacob Ponomarenko

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Dec 13, 2025 -

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Dec 29, 2025 -

mmortaro responded

so someone has contacted me on 12-10...nothing...still on my loan, I have made my second payment and the flippin extended warranty is still on my loan, also, I did not get anything in the mail so I can get my plates, is the registration going to be mailed to me the day before? I JUST FEEL LIKE BUYING A CAR TODAY IS NOT A GOOD EXPERIENCE...THEY AUTOMATICALLY SELL YOU ON THAT IT IS A PIECE OF SHIT THAT IT IS GOING TO GO BAD...

Dec 10, 2025 -

Spitzer Buick GMC Parma responded

Dec 10, 2025 -

mmortaro responded

get the 3500 extended warranty off of my loan plus the interest...should not take this long call me 440-829-4624 this whole experience makes me sick...

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