Nicholas Barrett
Nicholas Barrett at Southlake Nissan
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Nicholas Barrett

Lead Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.8
83 Reviews

- Chicago Bulls, White Sox, Bears, and Blackhawks fan - Car Enthusiast - Music Connoisseur - Gamer

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 6 mos

Specialties & Trainings

Top Southlake Nissan Expert Service Advisor

Nissan Award of Excellence Winner 2021,2022,2023

View more specialties & trainings
4.8

83 Reviews

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83 Reviews of Nicholas Barrett

January 19, 2025

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Employee Rating

Southlake Nissan and the service you get their is great and very profession. I have been a customer for seven years.. More

by riley_gertrude
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Southlake Nissan responded

Hi Riley, we are happy to hear you constantly have wonderful experiences. Thank you for being such a loyal customer. Is there a reason you think we deserve one star? If we did anything wrong please contact us at (219) 947-1600. Have a great day!

January 13, 2025

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Usually things go well. Last time I felt they did not do enough to find the problem. Was not satisfied More

by j.henderson1262
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Jan 14, 2025

Southlake Nissan responded

Thank you for your feedback. We’re sorry to hear that your recent visit didn’t meet your expectations. Your satisfaction is very important to us, and we’d like the opportunity to address your concerns and ensure everything is resolved to your satisfaction. Please feel free to reach out to us directly so we can make things right. We value your loyalty and look forward to providing you with the excellent service you deserve in the future.

Jan 14, 2025

Southlake Nissan responded

Sorry we could not duplicate the concern, please contact Randy or Nick (219)947-1600

January 10, 2025

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Completed work faster than was expected. allowing me to return home sooner than expected ..Everything was addressed More

by trupilot
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Jan 10, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear the work was completed ahead of schedule, allowing you to get back home sooner. It's great to know everything was addressed to your satisfaction. We look forward to serving you again!

December 08, 2024

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I have bought 8 Cars from this dealership and had them all serviced there I have always been very please with the service I received More

by JUDELAUDZ48
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Recommend Dealer
Yes
Dec 09, 2024

Southlake Nissan responded

Wow, thank you for your incredible loyalty and trust! Buying eight cars and entrusting us with their service means the world to us. We're so glad to hear you've been consistently pleased with the service. We'll keep striving to exceed your expectations every time!

December 06, 2024

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The Southlake Nissan Team always provides the BEST service keeping me abreast of any upcoming service needs & ensuring always done right on time. Team is always polite & SUPER friendly!! Always a let More

by mgsuits
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Recommend Dealer
Yes
Dec 06, 2024

Southlake Nissan responded

Thank you for your glowing feedback! We're thrilled to hear that the Southlake Nissan team consistently provides you with timely, friendly, and reliable service. Keeping you informed and ensuring everything is done right is our priority. We're grateful for your loyalty and look forward to continuing to serve you! 🚗😊

December 04, 2024

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Great place to buy a car! Staff is very friendly and knowledgeable. They have a fantastic service department, and very helpful staff. Highly recommend Southlake Nissan, fo More

by starrudd33
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Recommend Dealer
Yes
Dec 05, 2024

Southlake Nissan responded

Thank you for your glowing review! We're thrilled to hear you had such a positive experience with our friendly and knowledgeable staff, as well as our fantastic service department. Your recommendation means the world to us. We look forward to assisting you with your next car purchase! 🚗🌟😊

December 02, 2024

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Service on my 2023 Nissan Maxima at Southlake Nissan has been very good. Staff is prompt, courteous, knowledgeable. More

by muskiedave77
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Recommend Dealer
Yes
Dec 03, 2024

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that the service for your 2023 Nissan Maxima has been excellent. Our team takes pride in being prompt, courteous, and knowledgeable. We appreciate your trust and look forward to continuing to take great care of your vehicle!

December 01, 2024

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Southlake Nissan Merrillville has been my go to since I purchased Versa in 2017. The staff is exceptional to work with always every time I bring in my vehicle for regular maintenance. The service is great More

by Carmen2017
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Recommend Dealer
Yes
Dec 02, 2024

Southlake Nissan responded

Thank you for your wonderful feedback! We're honored to have been your go-to since 2017. It's fantastic to hear that our staff consistently provides exceptional service and keeps you informed about your vehicle's needs. Your recommendation means the world to us, and we look forward to continuing to take great care of you and your Versa. 🚗😊

November 21, 2024

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Good service always when I come in to have my car serviced at your dealership More

by hjjjoyoung0
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Recommend Dealer
Yes
Nov 22, 2024

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear that you consistently receive good service when visiting our dealership. We appreciate your trust and look forward to serving you again! 🚗✨

November 20, 2024

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When you come into this dealership, you are greeted by the staff and excellent care is given to your vehicle without any concerns of whether or not there will be things that were left off. I think that th More

by fdani66931
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Randy Kawanna, Keeten Rippy, Carlos Maldonado, Brian Jensen, Ken ONeal, Michael Gatton, Richard Powroznik , Joe has been the best guy that I ever had a chance to communicate with since they was Dotson Nissan thanks, Joe

Nov 22, 2024

Southlake Nissan responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've had such positive experiences with our staff and the quality of service we provide. It's an honor to have earned your trust since the Dotson Nissan days. We truly appreciate your recommendation and look forward to continuing to take great care of your vehicle for years to come!

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