Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nicholas Barrett
Nicholas Barrett at Southlake Nissan
Refer Me

Nicholas Barrett

Lead Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
4.8
87 Reviews

- Chicago Bulls, White Sox, Bears, and Blackhawks fan - Car Enthusiast - Music Connoisseur - Gamer

Dealership Experience

4 yrs, 9 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

Top Southlake Nissan Expert Service Advisor

Nissan Award of Excellence Winner 2021,2022,2023

View more specialties & trainings
4.8

87 Reviews

Write a Review

87 Reviews of Nicholas Barrett

February 20, 2025

Dealership Rating
Employee Rating

They are the best everyone is very friendly they get the job done when you bring your car in the wait is not long More

by luciouscharlene19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Carlos Maldonado, Brian Jensen

Report | Print

February 14, 2025

Dealership Rating
Employee Rating

The service center is very nice, employees are friendly and professional.The only down side is some time they are under staff and they cut corners as a result. Some time is they forget the milage sticker s More

by Sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Carlos Maldonado, Brian Jensen

Report | Print
Feb 14, 2025

Southlake Nissan responded

We appreciate your honest feedback! We're glad to hear you find our service center welcoming and professional. We apologize for any inconsistencies in service and will work to ensure attention to detail remains a priority. Your input helps us improve, and we hope to provide you with a flawless experience next time. Thank you for your support! 🚗🔧

February 05, 2025

Dealership Rating
Employee Rating

Nicholas and his team member worked diligently to solve a very elusive problem After numerous attempts and testing, the problem was solved More

by Kenneth Crooks
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett

Report | Print
Feb 06, 2025

Southlake Nissan responded

We're so glad to hear that Nicholas and the team were able to get to the bottom of the issue for you! Their dedication and persistence truly make a difference. Thanks for trusting us, and we appreciate your support! 🚗🔧😊

January 27, 2025

Dealership Rating
Employee Rating

Very happy with Nick Barret. He went above and beyond to make sure were all good with the service. More

by eric@stevensoncrane.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 28, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're so glad to hear that Nick Barrett went above and beyond to ensure everything was taken care of during your service visit. He’s a valued member of our team, and it’s wonderful to know he made such a positive impression. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!

January 19, 2025

Dealership Rating
Employee Rating

Southlake Nissan and the service you get their is great and very profession. I have been a customer for seven years.. More

by riley_gertrude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2025

Southlake Nissan responded

Hi Riley, we are happy to hear you constantly have wonderful experiences. Thank you for being such a loyal customer. Is there a reason you think we deserve one star? If we did anything wrong please contact us at (219) 947-1600. Have a great day!

January 13, 2025

Dealership Rating
Employee Rating

Usually things go well. Last time I felt they did not do enough to find the problem. Was not satisfied More

by j.henderson1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Report | Print
Jan 14, 2025

Southlake Nissan responded

Thank you for your feedback. We’re sorry to hear that your recent visit didn’t meet your expectations. Your satisfaction is very important to us, and we’d like the opportunity to address your concerns and ensure everything is resolved to your satisfaction. Please feel free to reach out to us directly so we can make things right. We value your loyalty and look forward to providing you with the excellent service you deserve in the future.

Jan 14, 2025

Southlake Nissan responded

Sorry we could not duplicate the concern, please contact Randy or Nick (219)947-1600

January 10, 2025

Dealership Rating
Employee Rating

Completed work faster than was expected. allowing me to return home sooner than expected ..Everything was addressed More

by trupilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Report | Print
Jan 10, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear the work was completed ahead of schedule, allowing you to get back home sooner. It's great to know everything was addressed to your satisfaction. We look forward to serving you again!

December 08, 2024

Dealership Rating
Employee Rating

I have bought 8 Cars from this dealership and had them all serviced there I have always been very please with the service I received More

by JUDELAUDZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Carlos Maldonado, Brian Jensen

Report | Print
Dec 09, 2024

Southlake Nissan responded

Wow, thank you for your incredible loyalty and trust! Buying eight cars and entrusting us with their service means the world to us. We're so glad to hear you've been consistently pleased with the service. We'll keep striving to exceed your expectations every time!

December 06, 2024

Dealership Rating
Employee Rating

The Southlake Nissan Team always provides the BEST service keeping me abreast of any upcoming service needs & ensuring always done right on time. Team is always polite & SUPER friendly!! Always a let More

by mgsuits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Carlos Maldonado, Brian Jensen

Report | Print
Dec 06, 2024

Southlake Nissan responded

Thank you for your glowing feedback! We're thrilled to hear that the Southlake Nissan team consistently provides you with timely, friendly, and reliable service. Keeping you informed and ensuring everything is done right is our priority. We're grateful for your loyalty and look forward to continuing to serve you! 🚗😊

December 04, 2024

Dealership Rating
Employee Rating

Great place to buy a car! Staff is very friendly and knowledgeable. They have a fantastic service department, and very helpful staff. Highly recommend Southlake Nissan, fo More

by starrudd33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Keeten Rippy, Carlos Maldonado, Brian Jensen

Report | Print
Dec 05, 2024

Southlake Nissan responded

Thank you for your glowing review! We're thrilled to hear you had such a positive experience with our friendly and knowledgeable staff, as well as our fantastic service department. Your recommendation means the world to us. We look forward to assisting you with your next car purchase! 🚗🌟😊

1
2
...
9

Dealership Inventory (107 Vehicles)

new 2025 Nissan Armada car, priced at $64,680
2025 Nissan Armada
new
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
$64,680
View Details
new 2025 Nissan Pathfinder car, priced at $45,675
2025 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
$45,675
View Details
new 2025 Nissan Pathfinder car, priced at $50,299
2025 Nissan Pathfinder
new
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
$50,299
View Details
new 2024 Nissan Altima car, priced at $34,731
2024 Nissan Altima
new
Gray Sky Pearl exterior
Automatic
Front-wheel Drive
$34,731
View Details
new 2025 Nissan Armada car, priced at $89,450
2025 Nissan Armada
new
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
$89,450
View Details
new 2025 Nissan Frontier car, priced at $43,313
2025 Nissan Frontier
new
Kby exterior
Automatic
Four-wheel Drive
$43,313
View Details
View All Inventory