Nicholas Barrett
Nicholas Barrett at Southlake Nissan

Nicholas Barrett

Lead Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
4.8
116 Reviews

- Chicago Bulls, White Sox, Bears, and Blackhawks fan - Car Enthusiast - Music Connoisseur - Gamer

Dealership Experience

5 yrs, 7 mos

Industry Experience

6 yrs, 5 mos

Specialties & Trainings

Top Southlake Nissan Expert Service Advisor

Nissan Award of Excellence Winner 2021,2022,2023

View more specialties & trainings
4.8

116 Reviews

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116 Reviews of Nicholas Barrett

December 10, 2025

Dealership Rating
Employee Rating

All was good ? ??? Weather was bad that day and I had to go pick up my husband from dialysis so I had to return the next day for my service to be completed and all w More

by nadeanhawkins
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett

December 06, 2025

Dealership Rating
Employee Rating

Always polite and work hard to make things the way it should be. Nick and Justin kick xxx.. More

by rogbjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Deleon , Justin

Dec 08, 2025

Southlake Nissan responded

Thank you for the great feedback! We’re thrilled to hear that Nick and Justin went above and beyond to make things right. We truly appreciate your support and look forward to serving you again!

November 22, 2025

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Experience has historically been very good but this time the team recommended future service for an issue which does not exist. More

by srdoner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 26, 2025

Southlake Nissan responded

Sir, we are sorry to hear about your experience. We take extreme pride in taking care of our service customers. We train our service advisors to make customers aware of future problems that may come up. It is not an obligation to get the work done. More of just a heads up that something may be going out on your vehicle soon. We would rather make customers aware of a future issue, than being blind sided. Have a great day!

October 07, 2025

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Staff is friendly and knowledgeable. Work is prompt and thorough. The only thing that’s keeping this from a 5 is the pricing is a bit much as well as an additional shop fee that’s tacked More

by B
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 09, 2025

Southlake Nissan responded

Thank you for your feedback and kind words about our team and service! We’re glad to hear you were happy with the quality and efficiency of our work. We also appreciate your comments about pricing — feedback like yours helps us continue to improve. We hope to see you again!

September 22, 2025

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Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon , Joshua Anderson

Sep 23, 2025

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

Dealership Rating
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Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 22, 2025

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

Dealership Rating
Employee Rating

The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 24, 2025

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Employee Rating

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 15, 2025

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Employee Rating

My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 18, 2025

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

August 14, 2025

Dealership Rating
Employee Rating

Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon , Ryan, Will.

Aug 18, 2025

Southlake Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.

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