Neng Yang
Neng Yang at Jim Norton Toyota Tulsa
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Neng Yang

Finance Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.4
62 Reviews
4.4

62 Reviews

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62 Reviews of Neng Yang

November 11, 2024

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Employee Rating

I have bought several cars from Jim Norton Toyota and my sales person has always been Robert Blocker. He has always been very good at helping me locate a vehicle and explaining its features. I would highl More

by callieblue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker

Nov 12, 2024

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear that Robert has consistently provided you with excellent service at Jim Norton Toyota. Your recommendation means a lot to us. We look forward to helping you find your next vehicle! Sincerely, Courtney, Jim Norton Auto Group

October 28, 2024

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Employee Rating

This is the third vehicle we have purchased from Jim Norton, and there is one specific reason we keep coming back, Robert Blocker. When we made the decision to purchase a new truck, we contacted Robert More

by mjt1989
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker

Oct 29, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for your fantastic review! We are thrilled to hear that you keep coming back to Jim Norton Toyota and that Robert made your recent truck purchase a smooth and enjoyable experience. We appreciate your kind words about Neng as well; our finance team works hard to provide thorough and pressure-free service. It's wonderful to know that our team's efforts have made a lasting impression on you. We look forward to assisting you with your fourth vehicle in the future! Safe travels, and we'll see you next time! Sincerely, Courtney, Jim Norton Auto Group

August 29, 2024

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We had a wonderful experience when we went to test drive a Toyota Highlander. When there was something we weren’t fond of on the first model Rodrigo helped us find a model we were happy with. Mario took ove More

by aperkins12
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Carvajal, Rodrigo Luna

Aug 30, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience at Jim Norton Toyota while test driving the Toyota Highlander. It's fantastic to know that Rodrigo and Mario were able to assist you in finding the perfect model. We truly appreciate your recommendation and look forward to welcoming you back for your next car purchase! Sincerely, Courtney, Jim Norton Auto Group

July 30, 2024

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Robert blocker was able to find the exact car I wanted. It was so stressful trying to find the perfect car for me and he was able to do it for me. More

by nicolle_31890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker

Jul 31, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for taking the time to share your positive experience, Nicolle! We're thrilled to hear that Robert was able to find the exact car you were looking for, making your car-buying process stress-free. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

July 14, 2024

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Just great people very helpful and honest , even made a call back to check on everything More

by olsonj56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Arneecher , Brandon Fisher

Jul 16, 2024

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review! We appreciate your kind words about our team at Jim Norton Toyota. We take pride in being helpful, honest, and providing excellent service. We look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

July 09, 2024

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Employee Rating

Issac was very helpful and knowledgeable. Answered all my questions from beginning to end of process. Even after the sale when I had questions he immediately he got back to me very quickly. I More

by lmhpssw6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Terry, Isaac Wise

Jul 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review of your experience at Jim Norton Toyota! We are thrilled to hear that Issac provided you with exceptional service, from start to finish. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 12, 2024

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Employee Rating

Great, low pressure experience! We would definitely return in the future when car shopping again. More

by MGRIFFIN6982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Tarrant , Nicholas Craddock

Jun 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We're delighted to hear about your great, low-pressure experience at Jim Norton Toyota. We look forward to welcoming you back in the future for your next car shopping trip. Appreciate your support! Sincerely, Courtney, Jim Norton Auto Group

June 07, 2024

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Employee Rating

I think they should have really said the percentage of interest, since they never mentioned it, they only told me that inside the office they knew. More

by MAIEL_MENDOZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Carvajal

Jun 11, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback.While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

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Brian did a great job in helping find the vehicle I wanted. He was patient and honest. More

by larrycshope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Arneecher , Shawn Hammond

May 21, 2024

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review, Larry! We're delighted to hear about your positive experience with Brian at Jim Norton Toyota. We appreciate your kind words and hope you enjoy your new vehicle. If you ever need anything in the future, feel free to reach out. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

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Employee Rating

Our salesman was very helpful and knowledgeable. He was well prepared and got us in and out quickly the day we came to pick up the van. More

by AGREGORY5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Cole

May 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and congratulations on your new van! We're thrilled to hear that our sales team provided you with top-notch service and a smooth, efficient experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

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