Nena Downey

Service department provided fast and efficient services; helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our p helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our purchase! More

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I had a problem with my battery. They got me in early and fixed it. They got me in early and fixed it. More

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Service department is great, very personable and knowledgeable. But, the marketing staff are non-approachable. knowledgeable. But, the marketing staff are non-approachable. More

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Service was quick and efficient. The worker who helped me was kind and got me situated promptly. The worker who helped me was kind and got me situated promptly. More

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Coupon saved me $20 on oil change. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. More

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I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of immense stress for me will not be forgotten. This is yet another reason (among many) I continue to do all my servicing at White Bear Lake Subaru. They not only cared about my car but they cared about me. More

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The text updates and the video diagnosis from the service department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. E department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. Everyone was very friendly and provided great customer service. More

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Our first oil change was a wonderful experience. Our service advisor was friendly, knowledgeable, and had us in and out of there in no time! Our service advisor was friendly, knowledgeable, and had us in and out of there in no time! More

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This is my 4th Subaru. My experience with the sales people and service is always professional and courteous. My experience with the sales people and service is always professional and courteous. More

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This dealership is friendly and welcoming. The service is fantastic, and they show you a video of all that they inspected. They have a wonderful waiting area, complete with snacks. Check in an The service is fantastic, and they show you a video of all that they inspected. They have a wonderful waiting area, complete with snacks. Check in and check out is easy. More

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