Nena Downey
Nena Downey at White Bear Acura Subaru
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Nena Downey

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Nena Downey

January 23, 2025

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Employee Rating

Service department is great, very personable and knowledgeable. But, the marketing staff are non-approachable. More

by JM
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Recommend Dealer
Yes
Jan 24, 2025

White Bear Acura Subaru responded

We're glad our team provided a good overall experience for you! Thank you for the information on the marketing staff, as we are always looking for ways to improve. Thank you for your business!

January 18, 2025

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Service was quick and efficient. The worker who helped me was kind and got me situated promptly. More

by lauren.thompson2228
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Recommend Dealer
Yes
Jan 20, 2025

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

January 07, 2025

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Coupon saved me $20 on oil change. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. More

by rfcampbell
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Recommend Dealer
Yes
Jan 07, 2025

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

November 27, 2024

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I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im More

by k2019
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Recommend Dealer
Yes

Other Employees Tagged: Charlie in express

Nov 30, 2024

White Bear Acura Subaru responded

We're glad Nena provided a good experience for you and that she was able to get you back on the road in a timely manner! Thank you for your business!

October 25, 2024

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The text updates and the video diagnosis from the service department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. E More

by tdawn1977
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Recommend Dealer
Yes
Nov 01, 2024

White Bear Acura Subaru responded

We're glad our team provided a good overall experience for you! Thank you for your business!

September 25, 2024

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Our first oil change was a wonderful experience. Our service advisor was friendly, knowledgeable, and had us in and out of there in no time! More

by gme741
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Recommend Dealer
Yes

Other Employees Tagged: Kayde Przybylski

Sep 27, 2024

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

August 28, 2024

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This is my 4th Subaru. My experience with the sales people and service is always professional and courteous. More

by jmfenter
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Recommend Dealer
Yes
Aug 28, 2024

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

May 04, 2024

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This dealership is friendly and welcoming. The service is fantastic, and they show you a video of all that they inspected. They have a wonderful waiting area, complete with snacks. Check in an More

by tessjorg
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Vollman , Mike Golv

May 06, 2024

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

April 22, 2024

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First purchase from White Bear Subaru and I couldn't be happier. Kayde in finance was exceptional! Completely satisfied, definitely recommend! More

by gme741
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Recommend Dealer
Yes
Apr 23, 2024

White Bear Acura Subaru responded

We're glad Kayde provided a good experience for you! Thank you for your business!

March 30, 2024

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I purchased my vehicle at White Bear Subaru, and had all my servicing done there. They’ve done a good job at every visit. More

by dovercreek1921
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Recommend Dealer
Yes
Apr 01, 2024

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your continued support!

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