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Nelson Samson
Nelson Samson at Wondries Toyota
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Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
414 Reviews
4.7

414 Reviews

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414 Reviews of Nelson Samson

November 15, 2024

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Employee Rating

Great service from Nelson Samson. Service and parts are on the expensive side. Overall, I enjoyed my experience More

by JEREMY DE NIEVA
Recommend Dealer
Yes
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Nov 15, 2024

Wondries Toyota responded

Jeremy De Nieva, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Nelson Samson. There are often Service and Parts specials available on our website. You are welcome to ask our employees/ Managers at any time for specials that may be available. We appreciate your business and value you as a customer.

November 15, 2024

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Employee Rating

Why do you say I broke the air conditioner? Why do you want to defraud a poor person like me? More

by LOR516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Ramon Elias Jr, Todd Tamaki

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November 14, 2024

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Employee Rating

All staff members in Toyota especially Sergio treated us with the upmost respect. My salute to them for helping me purchase my brand new car!!!. Also for their great customer service!! More

by breeziialbarran30
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Todd Tamaki , Sergio

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Nov 15, 2024

Wondries Toyota responded

breeziialbarran30, thank you for your purchase and service business. We are happy to hear that Sergio and our team members have served you with excellence. We appreciate your business and value you as our customer.

Nov 15, 2024

Wondries Toyota responded

breeziialbarran30, thank you for your Sales and Service business. We are happy to hear that Sergio and team members served you with excellence. We appreciate your business and value you as our customer.

November 12, 2024

Dealership Rating
Employee Rating

Angelo and Issac were great help during my service and I was very happy of how quick and efficient the service was More

by princesspowie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Ramon Elias Jr

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Nov 12, 2024

Wondries Toyota responded

PrincessPowie1, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 12, 2024

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Employee Rating

I am very satisfied with the service. They let me do the maintenance service on the same day appointment. More

by TEACHERJUVES.SUNDWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Ramon Elias Jr, Todd Tamaki

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Nov 12, 2024

Wondries Toyota responded

TeacherJuves.Sundwall, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant same day service visit. We appreciate your business and value you as our customer.

November 09, 2024

Dealership Rating
Employee Rating

Nelson Samson is very professional, knowledgeable , respectful, and accommodating., a plus to the Wondries Toyota crew. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Wondries Toyota responded

Hope, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Nelson Samson. We appreciate your business and value you as a customer.

November 09, 2024

Dealership Rating
Employee Rating

The experience I’ve had with the Nelson Samson in the service department has always been spectacular! He is always so kind and helpful. More

by JENNIEMARTINEZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Wondries Toyota responded

JennieMartinez69, thank you for servicing with us and providing feedback. We are happy to hear that Nelson Samson continues to provide spectacular service. We appreciate your ongoing business and value you as our customer.

November 08, 2024

Dealership Rating
Employee Rating

Excellent customer service, fast and professional, friendly. Big and clean waiting area. Thanks Toyota Wondries!! More

by ANTONIOSDELACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Wondries Toyota responded

AntonioSDELACRUZ, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 07, 2024

Dealership Rating
Employee Rating

Paint warranty sucks. Three hours to do a oil change with a 8:15am appointment sucks and the no car wash really sucks. More

by JAMEN5.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 07, 2024

Wondries Toyota responded

Jamen5.1, thank you for servicing with us and providing feedback. We are sorry to hear you are dissatisfied. We invite you to contact the Service Drive Mgr, John Kan 626-289-8000 as you have need whether on site or after. We value you as a customer.

November 07, 2024

Dealership Rating
Employee Rating

Good, consistent service that met my needs and addressed the routine maintenance issues found on my car. More

by KOKUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Wondries Toyota responded

KOKUM, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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