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Nelson Samson
Nelson Samson at Wondries Toyota
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Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
542 Reviews
4.7

542 Reviews

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542 Reviews of Nelson Samson

April 18, 2025

Dealership Rating
Employee Rating

Was quoted a time frame for services to be finished but lasted more then was estimated More

by Tonyandrade317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Todd Tamaki

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Apr 18, 2025

Wondries Toyota responded

Tonyandrade317, thank you for servicing with us. We apologize timing was not met and you were inconvenienced. We appreciate your business and value you as a customer.

April 18, 2025

Dealership Rating
Employee Rating

Was helpful in explaining what my car needed and responding to the problems of my car. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Todd Tamaki

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April 17, 2025

Dealership Rating
Employee Rating

It appears tire notation included in the agreed service was not done. Please contact me via text to set up an appt to get this done. More

by Bob Tsukamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Wondries Toyota responded

Bob Tsukamoto, thank you for servicing with us and providing feedback. Our Service Director will verify work completed and inform Service Advisor who will follow up with you by text per your request. We appreciate your business and value you as our customer.

April 16, 2025

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Employee Rating

The check in was super fast. Costs were acceptable and I would definitely utilize this location the next time I need service More

by BASKETPIE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Wondries Toyota responded

BasketPie44, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and look forward to serving you again next time.

April 16, 2025

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Employee Rating

I needed an emergency service and the staff was able to take my car in and fix the problem with no notice whatsoever. My day was saved and I am so grateful for you folks!! More

by COLIPHANT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Todd Tamaki

Report | Print
Apr 16, 2025

Wondries Toyota responded

Coliphant70, thank you for servicing with us. We are happy we were able to take your vehicle in and remedy the problem to get you back on the road. We appreciate your business and value you as our customer.

April 15, 2025

Dealership Rating
Employee Rating

Great, As good as expected , kind and patient ; will come again in the coming future More

by HENRY.ZHANGXH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Wondries Toyota responded

Henry.Zhangxh, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and look forward to serving you again.

April 13, 2025

Dealership Rating
Employee Rating

Nelson did a great job in explaining the service performed on my vehicle. He made the time to make me feel welcomed and valued as a customer. More

by Lewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Barahona

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Apr 14, 2025

Wondries Toyota responded

Lewie, thank you for servicing with us and for providing feedback. We are happy Nelson was so kind and helpful. We appreciate your business and value you as our customer.

April 13, 2025

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Employee Rating

Nelson was very helpful and helped me out with what I needed. Will definitely come back again and refer him to all my family and friends! More

by laydeexjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Wondries Toyota responded

laydeexjc, thank you for servicing with us and providing feedback. We are happy Nelson was so helpful while servicing your vehicle. We appreciate your business, your referrals and value you as our customer.

April 13, 2025

Dealership Rating
Employee Rating

I like Mr. Nelson he took care of my care and he’s very nice and accommodating. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Wondries Toyota responded

Jackie, thank you for servicing with us. We are happy that Nelson continues to kindly take care of your vehicle We appreciate your business and value you as a customer.

April 05, 2025

Dealership Rating
Employee Rating

Very courteous and friendly helpful. All personnel were attentive and helpful. I felt very comfortable and welcomed with the attention. More

by eoneep
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Apr 07, 2025

Wondries Toyota responded

eoneep, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

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