Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
573 Reviews
4.7

573 Reviews

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573 Reviews of Nelson Samson

May 24, 2025

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Employee Rating

Great in person service. Over the phone was a bit harder maybe due to dealership being busy. However once I spoke to Nelson at his desk he was more than ready to explain what More

by CGDOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2025

Dealership Rating
Employee Rating

The place is nice looks good. And the attention is good as well I hadn’t a bad time there 😉 More

by isaiasalvarez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

Service advisor Nelson Samson billed me for an unnecessary and overpriced service without my explicit consent, despite my vehicle being covered under Toyota Care Plus Prepaid Maintenance Program. More

by INGCRCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Wondries Toyota responded

INGCRCV, thank you for servicing with us and providing feedback. We strive for customer service daily and are concerned you feel you were incorrectly charged. Please contact Service Drive Mgr, John Kan 626-289-8000 so he may review your maintenance records. We appreciate your business and value you as a customer.

May 23, 2025

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Employee Rating

Very helpful, goes the extra distance to help me. Great attitude. Great personality. Greated me first thing with a smile. Hope she gets a employee of the month award. She deserves it. More

by ROQNLARRY1067
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev

May 22, 2025

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Employee Rating

Great job! !!!! Thank you very much for the service . I will return. For my next service. More

by ruben_gallardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Wondries Toyota responded

ruben_gallardo1, thank you for servicing with us. We are happy you had a great service experience. We appreciate your business and look forward to serving you again next time.

May 21, 2025

Dealership Rating
Employee Rating

Thank you , Mr. Nelsom do the good job, and wonders Toyota Maybe see you at weekend More

by EDWINKOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Wondries Toyota responded

EdwinKOK2, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Nelson. We appreciate your business and look forward to serving you again.

May 21, 2025

Dealership Rating
Employee Rating

Good The experience was good. Clean facility and good customer service. Four more words okay More

by Shaevstanley
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

May 22, 2025

Wondries Toyota responded

Shaevstanley, thank you for servicing with us and for providing feedback. We are happy you had a good service experience. We appreciate your business and value you as a customer.

May 21, 2025

Dealership Rating
Employee Rating

Good The experience was good. Clean facility and good customer service. Four more words okay More

by Shaevstanley
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

May 22, 2025

Wondries Toyota responded

Shaevstanley, thank you for servicing with us and for providing feedback. We are happy you had a good service experience. We appreciate your business and value you as a customer

May 21, 2025

Dealership Rating
Employee Rating

Cortesía atención calidad profesionales eficiencia amabilidad compromiso peguen vien. Bueno bonito no ten caro porfavor More

by Fidencio Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Wondries Toyota responded

Fidencio Ramirez, thank you for servicing with us. We are happy you had a professional service experience. We appreciate your business and value you as a customer.

May 19, 2025

Dealership Rating
Employee Rating

My home dealership. I’ve moved to Lancaster but will continue to use this location as my home base for service. the staff has always been super kind and Nelson is gre More

by CHAVIRAJOE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Wondries Toyota responded

CHAVIRAJOE07, thank you for continuing to service with us after your move. We are happy you are so pleased with service provided by Advisor Nelson. We appreciate your business and value you as our customer.

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