Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
639 Reviews
4.7

639 Reviews

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639 Reviews of Nelson Samson

July 29, 2025

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Employee Rating

Great customer service from Nelson every time I need service. He is an outstanding employee and is always willing to work with me and my family. Thank you Nelson!! More

by NOAHBEAR0406
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jul 29, 2025

Wondries Toyota responded

NOAHBEAR0406, thank you for servicing with us again and for providing feedback. We are happy Nelson continues to provide your family with outstanding service. We appreciate your business and value you as our customers.

July 26, 2025

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My experience at the Toyota dealer was very nice. I was processed prior to the official opening time of the business. It was a quick oil change and it took about an hour. I enjoyed the coffee in the More

by DJCHIN24
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jul 28, 2025

Wondries Toyota responded

DJCHIN24, thank you for servicing with us and for providing feedback. We are happy you had a pleasant early morning service experience. We appreciate your business and value you as a customer.

July 26, 2025

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Great service my car was ready in an hours time staff was nice and friendly More

by nicoleo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Angel Glorioso

Jul 28, 2025

Wondries Toyota responded

nicoleo78, thank you for servicing with us and for providing feedback. We are happy you had a great service experience and your vehicle was completed swiftly. We appreciate your business and value you as a customer.

July 26, 2025

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Employee Rating

I had good service and Nelson was very helpful and nice and respectful thank you so much for you’re help. More

by VANE082680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Wondries Toyota responded

VANE082680, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Advisor Nelson. We appreciate your business and value you as a customer.

July 26, 2025

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👍👍👍👍👍for the service I recived. For my Rav4 I commend all service people for their work . More

by DOMENICO4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Wondries Toyota responded

DOMENICO4LIFE, thank you for servicing with us. We are happy you had a pleasant service experience and are enjoying your RAV4. We appreciate your business and value you as a customer.

July 25, 2025

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Employee Rating

Wait time was too long. Had an appointment at 8:15 and was given the car at 12pm. Was told the wait was 2 hours and waited almost 4 . This is not the first time. The service More

by shuizar27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2025

Wondries Toyota responded

shuizar27, thank you for servicing with us. We are happy you had a great service experience assisted by Nelson. We strive for service and timing daily and are sorry you were inconvenienced by timing. We appreciate your business and value you as a customer.

July 23, 2025

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Employee Rating

Nothing special. Regular visit No no no no no no no no no no no More

by DOGS4BOO
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jul 23, 2025

Wondries Toyota responded

DOGS4BOO, thank you for servicing with us and for providing feedback. We appreciate your business and we will continue to strive daily to improve our service. We value you as a customer.

July 23, 2025

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Employee Rating

Fast service and very informative about my vehicle needs. Also Nelson was great and knowledgeable. More

by Gabriel G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Wondries Toyota responded

Gabriel G, thank you for servicing with us and for providing feedback. We are happy you had an informative service experience with the assistance of Advisor Nelson, We appreciate your business and value you as a customer.

July 22, 2025

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Employee Rating

They install a piece by my seat and there a huge gap. My Mom have the same car and she have no gap More

by PSXFREAK626
Recommend Dealer
No

Other Employees Tagged: Nelson Samson

Jul 23, 2025

Wondries Toyota responded

Hello PSXFREAK626, thank you for servicing with us and for providing feedback. As discussed with Advisor, please return with vehicle when you can so concern can be reviewed for best resolution. We appreciate your business and value you as a customer.

July 20, 2025

Dealership Rating
Employee Rating

Good Friendly and professional. This is my second time having Nelson Samson as my service tech and he is why the experience went well. He's always straight forward on the cost and t More

by inebriatedbum
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jul 21, 2025

Wondries Toyota responded

inebriatedbum, thank you for servicing with us and for providing feedback. We are happy you have had pleasant service experience with Advisor Nelson. We appreciate your business and value you as a customer.

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