Nelson Pacheco

Great customer service and she actually cares about what the customer needs and is not doing this just to get your money. the customer needs and is not doing this just to get your money. More

by GONZALEZ.ANGEL023 Verified Customer Verified Customer

Report | Print

He did not have any information about the car I'm leasing. I gave all the information I had from lease last October 2023 a new Rav4 prime and the main reason I'm leasing instead of financing leasing. I gave all the information I had from lease last October 2023 a new Rav4 prime and the main reason I'm leasing instead of financing More

by checkcus Verified Customer Verified Customer

Report | Print

Beautiful car buying experience from start to finish. No hassle way to buy a car and sell my trade in. Both Nelson Pacheco and Rosa Walker were highly professional, personable, experienced and totally fa No hassle way to buy a car and sell my trade in. Both Nelson Pacheco and Rosa Walker were highly professional, personable, experienced and totally familiar with the Toyota product and available financing. Atlantic is lucky to have such dedicated and knowledgable staff. I will definitely highly recommend Atlantic Auto Group to family and friends on L.I. More

by LOSCROCE Verified Customer Verified Customer

Report | Print

Always pleasant and patient. Never felt pressured and always felt comfortable to ask questions -even if they seemed “dumb”. Very approachable and helpful! Been going here for m Never felt pressured and always felt comfortable to ask questions -even if they seemed “dumb”. Very approachable and helpful! Been going here for many years now and have a positive experience in both sales and service side ! More

by Lorraine.justus Verified Customer Verified Customer

Report | Print

Nelson is the best! I have been working with him for close to 20 years! I have been working with him for close to 20 years! More

by cdv722 Verified Customer Verified Customer

Report | Print

the process of purchasing a new vehicle was a smooth one. the sales person was knowledgeable and explained all the details competently. the financial piece was not as pleasant as the finance person mainly ad the sales person was knowledgeable and explained all the details competently. the financial piece was not as pleasant as the finance person mainly addressed my husband ( solely making eye contact with him) , even though I (a female) was the one purchasing the car and am the person responsible for payment. i am not sure he was even aware of this but it felt awkward and dismissive. everyone at the dealership smiled and was friendly from the customer service reps and salespeople to the window washer. More

by castelli.pamela Verified Customer Verified Customer

Report | Print

The process takes too long. I was there from 1:30 PM until almost 7:30 PM. I was there from 1:30 PM until almost 7:30 PM. More

by rkorcz3332 Verified Customer Verified Customer

Report | Print

Everything went great . I was definitely satisfied with my purchase. I would recommend to my friends I was definitely satisfied with my purchase. I would recommend to my friends More

by aberland412 Verified Customer Verified Customer

Report | Print

Service was great . Very efficient and friendly. Made our purchase a good experience not a nightmare Very efficient and friendly. Made our purchase a good experience not a nightmare More

by aberland412 Verified Customer Verified Customer

Report | Print

They were very quick and accomodating. It took an hour for my 5,000 mile complimentary service. It took an hour for my 5,000 mile complimentary service. More

by Joe Verified Customer Verified Customer

Report | Print