Nelson Munoz

Accommodating and professional. Very helpful and friendly. Great place. I think people should check it out. Very helpful and friendly. Great place. I think people should check it out. More

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I did not go to the dealership. I do not know how you got my number. Wrong number. Stop texting me. I do not know how you got my number. Wrong number. Stop texting me. More

by ULYMI1999 Verified Customer Verified Customer

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Fast service, professional service, organized and clean waiting area. Good comunicación with costumes. Make the waiting time confortable. waiting area. Good comunicación with costumes. Make the waiting time confortable. More

by FELIZALBERTO1 Verified Customer Verified Customer

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Everybody’s polite, I would definitely recommend this business to anyone. I have no complaints. Everything was done in a timely manner, and everybody was very cooperative. business to anyone. I have no complaints. Everything was done in a timely manner, and everybody was very cooperative. More

by Thomas campbell Verified Customer Verified Customer

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I find Yonkers Kia service to be a customer friendly and quality driven center. I rate it highly. quality driven center. I rate it highly. More

by happy525river Verified Customer Verified Customer

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Service is imcomplete , they charge for work that is not completed . It's very hard to get through to them completed . It's very hard to get through to them More

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Front desk staff very courteous and helpful not overbearing. Excellent customer service approach for work that needs to done and recommendations. overbearing. Excellent customer service approach for work that needs to done and recommendations. More

by fdemaso Verified Customer Verified Customer

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I have purchased 4 cars in my lifetime, and my experience at Yonkers Kia was hands-down the worst. *PLEASE be careful with this dealership.* They are pretty sketchy and employ some tactics to trick and cheat at Yonkers Kia was hands-down the worst. *PLEASE be careful with this dealership.* They are pretty sketchy and employ some tactics to trick and cheat the customer. I had read about some of these (making the customer wait for hours for their car, "surprising" you with the trade-in value on the cost breakdown sheet and pressuring you into signing it, etc). However, I figured since I had such good experiences with dealerships in the area such as Rockland Nissan and All American Ford, that most car sales people still had some integrity. I was sorely disappointed. To top things off, I had put down a $500 deposit for my car. Because I was so tired by the time I got my new car, I didn't realize they hadn't applied that deposit to the balance of my car. I called the next day to ask for either a refund or for it to be applied to my car cost. I got one person get back to me (Edgar) who said he was looking into it. However, it has now been two months and I have sent over 16 emails and have not received a refund. Be very careful especially with Nelson (who I also emailed). I am now working my credit card company to get my money refunded, but it shouldn't have to be this way. Someone could have replied to me. I always hate giving bad reviews since I know people work really hard and maybe not everyone at Yonkers Kia is like this, but I feel compelled to let others know to proceed with caution. Bring snacks, water, and a friend. More

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No one answers the phone at this service center. Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't e Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't even have issues with a brand new car (never happened with Honda & now 2 kia's have issues) & customer service couldn't give a single xxxx about customer service but has the xxxxx to send surveys. Why? You gonna answer the phone all of a sudden? More

by JESSBUCHANAN311 Verified Customer Verified Customer

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Was greeted quickly, car taken immediately after and service attendant explained work done. Easy and nice place to sit and wait for the car. service attendant explained work done. Easy and nice place to sit and wait for the car. More

by COQUI124 Verified Customer Verified Customer

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