Nelson Mejia

What a wonderful experience. I am from Missouri visiting here in the DC area and had some engine trouble on the way here. Dropped the car off to be serviced and they worked on th I am from Missouri visiting here in the DC area and had some engine trouble on the way here. Dropped the car off to be serviced and they worked on the issue expediently. The service department personnel were extremely kind to work with and I received many updates from them with the progress of the vehicle. I give them a 5 star rating and highly recommend this dealership!!! More

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Very responsive, very friendly, always finding a way. Great to work with. Would recommend to others Great to work with. Would recommend to others More

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I was given an appointment that was convienient for my schedule, the work was done quickly and correctly. The service staff was friendly and courtious. I have used them before and I will continue to for schedule, the work was done quickly and correctly. The service staff was friendly and courtious. I have used them before and I will continue to for my currrent Chevy vehical. More

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I always go to get my oil change and have my SUV checked as well as rotate my tires. For years I been very friendly welcomed and I can recommand it for sure. Nelson is very helpful and same Wayne. as well as rotate my tires. For years I been very friendly welcomed and I can recommand it for sure. Nelson is very helpful and same Wayne. More

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We have been using Ourisman for years and their service department continues to be the star of the dealership. Nelson is a great service adviser and always takes care of us when we come in. He gives us t department continues to be the star of the dealership. Nelson is a great service adviser and always takes care of us when we come in. He gives us timely updates on what is going on with the vehicle and lets us know if there are any issues. They also inspect the vehicle while it is in and point out if there are any other items requiring service. While all dealers do this they are not pushy and really only point out things that should be fixed the decision is always left to you. As a result they have caught things before they left us stranded on the side of the road or caused a major repair like cracked belts and worn brake pads. We always go here for our major maintenance because it is fixed correctly the first time every time. More

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