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Nelson Lugo
Nelson Lugo at Jenkins Hyundai of Ocala

Nelson Lugo

Sales Consultant

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Nelson Lugo

February 28, 2026

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Employee Rating

The whole team is awesome. Have been dealing with them for over 15 years. I will not go anywhere else. They are the best!! More

by MISTOP71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Carolyn Davis, Jeremy Agee, Wes Damore, Rocky DeLeon, Nick Minner, Patrick Glavey, Matt Valila, Nelson Carrero

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Feb 28, 2026

Jenkins Hyundai of Ocala responded

We appreciate your loyalty to Jenkins Hyundai of Ocala over the years. It's great to know our team has earned your trust. Thank you for your continued support.

February 28, 2026

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Employee Rating

Deceptive practice. Misleading prey on customers vulnerability. Warranty not honored as promised. Won't recommend to anyone. More

by HELENDUENO352
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nelson Carrero

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Mar 02, 2026

Jenkins Hyundai of Ocala responded

Hello, Your experience with us is important. We would like the chance to speak with you about your visit with our Service Department regarding the details of your warranty and the customer care you encountered. Kindly give us a call at a time that is best for you. Thank you, Your Friends at Jenkins Hyundai of Ocala (352) 620-2264

January 27, 2026

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Employee Rating

It’s an excellent dealership where they treat you like family.BUT today was a different story. They gave me a rental car that I could barely get into. First disappointment there. More

by KATHYVADE203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nico Estrada-Avila, Haley Valila, Nelson Carrero

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Jan 29, 2026

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team five-stars. After reading your review, I would like to speak with you about the rental vehicle you were issued to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264. – Adam Dolin, Customer Relations Manager

October 31, 2025

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Employee Rating

Nelson nos atendió muy bien, muy profesional y muy amable, todo fue rápido y salimos muy contentos y satisfechos con nuestro nuevo carro. Lo recomiendo 100 % ☺️ More

by ECHENIQUE0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Carolyn Davis, Nico Estrada-Avila, Nick Minner, Michael Dillenburg, Tyler Clagett, Nelson Carrero, Larry Diaz, Glenn Bertrand

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Oct 31, 2025

Jenkins Hyundai of Ocala responded

En nombre de todos nosotros, ¡quiero agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Nos alegra saber que Nelson le brindó el servicio que se merece. ¡Gracias por confiar en nosotros para sus necesidades automotrices!

August 23, 2025

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Employee Rating

Friendly service and we were able to get what we wanted without pressure and it didn’t take all day More

by SHERRIKING65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Valila

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Aug 26, 2025

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

July 26, 2025

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Employee Rating

Very helpful, personable, and professional. Would refer family and friends. Ran out of words to say. Thank you More

by JUSTBCUZWHY4937
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ousley

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Jul 29, 2025

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! Enjoy your new vehicle!

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