Nelson Gonnell

Amazing customer service! Yvonne always checks in and follows up with any questions. 5 stars! Yvonne always checks in and follows up with any questions. 5 stars! More

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What a fantastic experience my wife and I had at BMW of Shrewsbury. We came with the intent of test driving a certified pre-owned X3. With the help of Yvonne we were able to do that but my wife was not “fe Shrewsbury. We came with the intent of test driving a certified pre-owned X3. With the help of Yvonne we were able to do that but my wife was not “feeling it” as she felt it was too similar to her existing 2015 X5 that we were trading in. With Yvonne’s tireless energy in the searing heat we looked at and ultimately drove a new 2025 X3. Fortunately there was one available in the color and with the options we wanted and my wife felt the excitement she was looking for but was a little hesitant with purchasing new. With the help of Brad and Nelson, we were able to reach a deal with Yvonne that made us feel comfortable with purchasing new. Thanks again to Yvonne, Brad, and Nelson and the rest of the crew at BMW of Shrewsbury! More

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Excellent customer service. Very patient and helpful to explain the car detail . Even have a problem, they fix right away . Very patient and helpful to explain the car detail . Even have a problem, they fix right away . More

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Best car buying experience ever Salesperson Nate was excellent so were the managers Even the GM Brad made sure that I was completely satisfied. Very happy. excellent so were the managers Even the GM Brad made sure that I was completely satisfied. Very happy. More

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I’m always happy with the service at BMW of Shrewsbury. The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or some The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or something more involved, they communicate clearly and make the whole process smooth and stress-free. I’ve consistently had great experiences here and really appreciate the level of care they put into both their work and customer service. Highly recommend More

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Yvonne was everything you would want in a salesperson; very courteous, professional and very friendly. She is not hesitant to answer any questions you might have about a vehicle or the process. Above all very courteous, professional and very friendly. She is not hesitant to answer any questions you might have about a vehicle or the process. Above all she is very honest and sincere. I would certainly not hesitate to do business with her in the future. More

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This experience was easy and fast people in the store were very welcoming great experience ten out of ten were very welcoming great experience ten out of ten More

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This dealership is the best The people ho serviced us was very nice and very generous .They give us very good deal I Dey recommended the BMW and the people who works ovether .The best very nice and very generous .They give us very good deal I Dey recommended the BMW and the people who works ovether .The best More

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I reviewed the vehicle online and followed up with a question, shortly after I got a phone call which answered my inquiry. I scheduled a test drive and bought the car the same day. Quick response and no question, shortly after I got a phone call which answered my inquiry. I scheduled a test drive and bought the car the same day. Quick response and no hassle, enjoyable experience. More

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Always a pleasure, great staff, friendly and outgoing. Everyone say hello and makes you feel welcome! Everyone say hello and makes you feel welcome! More

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